Jones Lang LaSalle Incorporated | Facilities Site Lead
2 weeks ago
Facilities Site Lead - School
Apply remote type: On-site
Locations: Singapore
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: REQ400078
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Facilities Site Lead - School
Work Dynamics - Integrated Facilities Management
Principal Accountabilities
Play a leadership role in overseeing delivery of facilities management services.
Single point of contact on site - responsible for ensuring that contractual obligations are met.
Lead on people development and site team management.
Responsible for budget control and site finance tracking.
Accountable for site maintenance and small and capital projects.
Duties & Responsibilities
Client Management
Liaise regularly with the Client's nominated representative on various operational issues.
Manage communication channels between the Client and JLL team.
Accountable for delivery of SLA and KPIs and reporting on-time.
Prepare regular reports to the Client and ensure they are updated on key matters.
Lead quarterly business review (QBR) and annual review with the Client nominated representative.
Responsible for attendance at all client meetings and daily record submission.
Adhere to College's Safeguarding and all policies stated in the agreement.
Service Delivery
Work closely with the Account Management team to manage facilities management services.
Monitor critical path activities, ensure timely escalation, and drive quality & consistency.
Administer client's FM vendor contracts and evaluate scope of work.
Accountable for the overall implementation and review of Environmental Health and Safety (EHS) standards.
Involve in JLL strategic planning and execution of related client business plan.
Submission of client site risk tracking monthly.
Manage the site duty management team to achieve contractual KPI and SLA targets.
Ensure overall customer service satisfaction.
People Management
Responsible for the management of the onsite team (recruitment, performance, assessment).
Actively manage the professional development of all direct reports.
Prepare and implement a Succession Plan for the account.
Ensure the campus is adequately staffed.
Responsible for planning and overseeing the site staff training program.
Finance Management
Responsible for budget control and site finance tracking of fixed and ad-hoc vendor expenditure.
Person Specification
Degree in Building/Mechanical/Electrical Engineering or related discipline.
Practical experience in facilities management, vendor management, client reporting, and finance management.
Ability to adapt and perform under pressure; strong leadership and communication skills.
Possess strong interpersonal skills with the ability to build rapport quickly.
Good communication skills with an excellent command of spoken and written English.
Location:
On-site – Singapore
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.
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