Sr. Manager, Professional Services

22 hours ago

Singapore DATABRICKS ASIAPAC UNIFIED ANALYTICS PTE. LTD. Full time

Overview

At Databricks, we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us daily with interesting new big data and AI use cases. As a Sr. Manager, Professional Services at Databricks, you will provide strategic leadership for delivering professional services engagements to high-value Databricks customers, helping shape the future big data and machine learning landscape for leading Fortune 500 organisations. You will be in a people-leadership capacity, responsible for core aspects of building and managing the Professional Services team. Through your oversight and mentorship, this team will guide our largest customers, implementing pipelines spanning data engineering through model building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Your responsibilities will include hiring and developing the team, and providing oversight of customer projects to ensure they are managed and delivered to target and exacting standards.

Impact
  • You will achieve regional team targets for billable utilisation and hiring
  • You will partner with Sales Leaders and Field Engineering leaders to achieve success with professional services projects with customers
  • Help resolve customer issues and escalations on key accounts and ensure delivery excellence for our professional services engagements
  • Analyze operational processes, perform training needs assessments and identity opportunities for services delivery improvements and contribution to customers.
  • Manage the Professional Services team and act in a supportive manager capacity, including handling escalations, mentoring team members, building a career path for the assigned team members.
What we look for
  • Management experience managing consultant/delivery teams and/or professional services organisation.
  • Experience driving software platform adoption in Fortune 500 organisations in markets such as: Finance, Media, Retail, Telco, Energy, and Healthcare.
  • Implement a project schedule with experience with customer engagement.
  • Experience with Databricks products, Apache Spark ecosystem, and/or direct competitors is a plus
#J-18808-Ljbffr

  • Sr Service Delivery Manager

    1 week ago

    Singapore Central Business Solutions, Inc Full time

    Sr Services Delivery Manager APAC The Sr Services Delivery Manager is a key member of our APAC Professional Services delivery team. You play an important role in delivering value and customer success with your people and process orchestration skills. You know how to build relationships, keep projects on track and on budget as well as close out new...

  • Sr. Program Manager

    2 weeks ago

    Singapore Amazon Web Services Singapore Full time

    6+ years of relevant work experience in program and project management - Bachelor’s Degree - Independently driven, resourceful, and able to deliver results with mínimal direction. - Exceptional written, verbal, and interpersonal communication skills - Experience managing relationships with senior stakeholders, and experience working on, and delivering...

  • Financial Services Manager

    3 weeks ago

    Singapore PROFESSIONAL FINANCIAL ADVISORY SERVICES Full time

    Roles & ResponsibilitiesAt EVOL, we're changing the game in financial advisory—and we're looking for driven professionals to be part of that transformation. Whether you're an experienced advisor or a leader ready to groom the next generation, this is your chance to build a rewarding career with one of the world's most reputable financial institutions.Why...

  • Sr Executive/Asst Manager/Sr Asst Manager

    3 days ago

    Singapore National Healthcare Group Full time $60,000 - $120,000 per year

    Family Group: AdministrationThe ChallengesAs a Sr Executive/Asst Manager/Sr Asst Manager in Operations (Surgery), you will provide operations and administrative support to the department in managing the delivery of hospital-defined strategic goals and initiatives on clinical/development services through assistance on project management activities and...

  • Sr Executive/Asst Manager/Sr Asst Manager

    2 weeks ago

    Singapore National Healthcare Group Full time

    Family Group: Administration The Challenges As a Sr Executive/Asst Manager/Sr Asst Manager in Operations (Surgery), you will provide operations and administrative support to the department in managing the delivery of hospital-defined strategic goals and initiatives on clinical/development services through assistance on project management activities and...

  • Sr Executive/asst Manager/sr Asst Manager

    1 week ago

    Singapore Tan Tock Seng Hospital Full time

    -Family Group: Administration**The Challenges** As a Sr Executive/Asst Manager/Sr Asst Manager in Operations (Surgery), you will provide operations and administrative support to the department in managing the delivery of hospital-defined strategic goals and initiatives on clinical/development services through assistance on project management activities and...

  • Financial Services Manager

    5 days ago

    Singapore PROFESSIONAL INVESTMENT ADVISORY SERVICES (PIAS) Full time

    **Job Highlights** - Immediate appointment to manager level (experienced financial services adviser) - Strong support for recruitment. - Experienced insurance advisor who aspires to start your own team - Fresh graduates who have interest in investment and to build a team are welcome to join **Job Descriptions** - Plan and execute recruitment activities to...

  • Sr Manager, Tax Reporting and Compliance

    1 week ago

    Singapore PayPal Full time

    Sr Manager, Tax Reporting and Compliance Join to apply for the Sr Manager, Tax Reporting and Compliance role at PayPal Sr Manager, Tax Reporting and Compliance Join to apply for the Sr Manager, Tax Reporting and Compliance role at PayPal The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences...

  • Sr. Resident Solutions Architect

    4 days ago

    Singapore Databricks Inc. Full time

    Overview As a Sr. Resident Solutions Architect (Sr. RSA), you will be part of the Professional Services team and work with clients on short to medium term customer engagements solving their big data problems using Apache Spark and the Databricks Data Intelligence Platform. You will be in a customer-facing role that requires deep hands-on expertise in Apache...

  • Sr. Customer Success Manager

    2 days ago

    Singapore Visier Full time $80,000 - $120,000 per year

    Visier gives organizations a Workforce AI Edge: a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier...