
Senior Beverage Operations Manager
4 days ago
Job Details
Key Responsibilities:
- Beverage Preparation & Quality Control:
Ensure consistent quality in every drink by maintaining high standards of preparation and introducing new beverages to keep the menu fresh. - Team Leadership:
Lead, mentor, and train baristas to ensure they are knowledgeable and skilled in beverage preparation, customer service, and café operations. - Customer Service:
Provide exceptional customer service by engaging with customers, addressing their needs, and creating a welcoming atmosphere. - Inventory Management:
Manage inventory levels for coffee beans, milk, syrups, and other supplies, ensuring they are well-stocked. - Sales & Marketing Support:
Collaborate with the marketing team to promote coffee specials and improve offerings based on customer preferences.
Requirements:
Proven experience as a Senior Barista, at least 3 years in a leadership or supervisory role. Experience creating new drinks menu and knowledge of coffee brewing techniques.
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