CRM Functional Analyst

3 days ago

Singapore BD Mexico Full time

Job Description Summary We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health TM is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Why Join Us?A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a maker of possible with usJob Summary The CRM Analyst, is CRM functional professional with knowledge in CRM process and system that enable support CRM key initiatives and optimize our CRM platform. He/she will report into the Manager, Commercial Excellence. Job Responsibilities Support project activities from initial planning through implementation Collaborate with cross functional / business stakeholders gather and document CRM requirements, and translate them into user stories from functional aspect Perform data analysis, data cleansing and support data migration effort Create and maintain documentation including process flow, testing script/user guide and training materials Assist in meeting coordination, keep track and follow up actions through to completion Other tasks and opportunities as identified Qualifications Minimum 5 years of experience as a Functional Analyst or Business Analyst with experience in the CRM space Basic knowledge CRM processes in the area of Sales & Marketing and the utilization of IT systems for this Proficiency in CRM Platforms (Salesforce preferred)Experience in data analysis, process mapping and documentation Experience in Agile / Scrum methodologies Excellent communication and cross functional collaboration skills Ability to actively manage competing deliverables to meet project deliverables and timeline Click on apply if this sounds like youBecton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. To learn more about BD visit: Primary Work Location SGP The Strategy #J-18808-Ljbffr

  • CRM Analyst

    14 hours ago

    Singapore JAGUAR LAND ROVER SINGAPORE PTE. LTD. Full time

    Manage customer data, using CRM tools to drive customer loyalty and retention through the delivery of insights and targeted CRM campaigns - Collaborate with various functions to understand business requirements and recommend appropriate system solutions - Establish and maintain effective working relationships with internal and external stakeholders to ensure...

  • Ms CRM Business Analyst/system Analyst

    7 days ago

    Singapore Unison Group Full time

    **Requirements**: Job Title : MS CRM Business Analyst - System Analyst with knowledge in CRM Platform (MS Dynamics) - D365. - Experience in implementing D365 with Banking clients (Service & Sales modules). - Strong Functional experience with Sales & Service Modules of D365. - Experience in Guiding users on the best possible solutions, advise them on Menus...

  • MS CRM Business Analyst/System Analyst

    1 week ago

    Singapore Unison Group Full time

    Requirements Job Title : MS CRM Business Analyst System Analyst with knowledge in CRM Platform (MS Dynamics) - D365. Experience in implementing D365 with Banking clients (Service & Sales modules). Strong Functional experience with Sales & Service Modules of D365. Experience in Guiding users on the best possible solutions, advise them on Menus and screens -...

  • MS CRM Business Analyst/System Analyst

    2 weeks ago

    Singapore Unison Consulting Full time $80,000 - $120,000 per year

    RequirementsJob Title : MS CRM Business AnalystSystem Analyst with knowledge in CRM Platform (MS Dynamics) - D365. Experience in implementing D365 with Banking clients (Service & Sales modules). Strong Functional experience with Sales & Service Modules of D365. Experience in Guiding users on the best possible solutions, advise them on Menus and screens -...

  • MS CRM Business Analyst/System Analyst

    7 days ago

    Singapore Unison Consulting Pte Ltd Full time

    Job Responsibilities System Analyst with knowledge in CRM Platform (MS Dynamics) - D365. Experience in implementing D365 with Banking clients (Service & Sales modules). Strong Functional experience with Sales & Service Modules of D365. Experience in guiding users on the best possible solutions, advising them on menus and screens - final outcome, etc....

  • Business Analyst, CRM

    1 week ago

    Singapore Upper Spring Consulting Full time

    **Job Category**:Information Technology**Job Type**:Permanent**Job Location**:Singapore- We are representing our client, a large IT solution provider, to look for an experienced Business Analyst for MS Dynamics CRM (D365) to complement the existing team. The role works closely with key internal stakeholders to understand the respective processes and...

  • CRM Functional

    6 days ago

    Singapore AccionLabs Full time $60,000 - $120,000 per year

    Company Description Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.Through nine global offices and a rapid-response delivery model, Accion...

  • CRM Functional Consultant

    2 weeks ago

    Central Singapore Avanade Full time

    Do you know how to turn needs into solutions? So do we. **About you**: **Responsibilities**: - Translate business requirements into CRM business solutions - Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope - Contribute to requirements management, including approval, communication,...

  • Senior Functional BA — Data

    1 week ago

    Singapore Unison Group Full time

    A leading financial services firm in Singapore is looking for an experienced Functional Business Analyst. The successful candidate will collaborate with project teams on datamart and CRM systems, liaise with stakeholders to define requirements, and participate in User Acceptance Testing. Candidates should have a minimum of 8 years' experience in the...

  • Functional Business Analyst with Data and CRM

    1 week ago

    Singapore Unison Group Full time

    Responsibilities Work as a functional business analyst with the project team for datamart and customer relationship manager systems Liaise with stakeholders from business, technology, and other departments to clarify, define and document the requirements (functional & non-functional) and streamline the processes; Define and/or propose sound solution to...