MS CRM Business Analyst/System Analyst

14 hours ago


Singapore Unison Group Full time $90,000 - $120,000 per year

Requirements

Job Title : MS CRM Business Analyst

  • System Analyst with knowledge in CRM Platform (MS Dynamics) - D365.
  • Experience in implementing D365 with Banking clients (Service & Sales modules).
  • Strong Functional experience with Sales & Service Modules of D365.
  • Experience in Guiding users on the best possible solutions, advise them on Menus and screens - final outcome, etc.
  • Experience in CRM modules for Sales and Service modules.
  • Hands-on experience in the configuration of Microsoft Dynamics CRM.
  • experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain
  • Experience in business requirements gathering, reviewing functional specification and technical design document
  • Exposure in interacting with multiple teams (functional and technical)
  • Experience in aligning specification from multiple systems and interfaces (middleware, core system and CRM)
  • Experience in issues management (prioritization and assignment to the rightful team)
  • Experienced in mapping business processes and writing user stories and requirement specifications.
  • Experienced in managing multiple system deployment projects as a Business Analyst.


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