Satair - functional shift lead

2 weeks ago


Singapore This Is An IT Support Group Full time

Job Description This job is based in Satair. If you want to know more about our business, please click here to find out more. Job Objectives Working together with the team to ensure that all inbound and outbound orders are checked and processed correctly in the most accurate, timely and efficient manner adhering to Satair's procedures. Job Responsibilities Safety & Housekeeping Ensure that a clean and productive working environment is maintained at all times. Ensuring MHEs’ checklist updated daily by team members. Report to warehouse management on safety and security incidents during the shift. Order Management Ensure all inbound/outbound orders are executed in a timely manner within the team to meet performance targets. Work closely with team members and take ownership of all the open orders and shipments during the shift and understand the blocking points when performance targets are not met. Guide the team members on system transactions and equipment. Monitor closely the daily workload situation and report to the team leader for resource adjustment when needed. Perform system and physical goods reversal for order cancellation and vendor return. Conduct order processing in the correct sequence based on order priority. Conduct order quantity changes and confirm on system. To carry out stock checks when requested. Ensure all DG shipments are handled according to IATA DG regulation. Process Management Ensure that documented processes are followed, highlighting areas of improvement/change. Guide newcomers on the processes in Symbio for the day-to-day work. Support respective manager during internal and external audits on processes. Reporting Report open and completed order status to respective manager. Report operational issues or challenges to respective HO for resolution. Facilitate in handing and/or taking over of shift. Secondary Responsibilities Assist respective manager of each function when coordinating urgent AOG despatches as and when required. Suggest process improvements and implement where agreed with the line manager. Assist to cover other areas within warehouse functions as and when required. To work in a back-up capacity mode as needed. Job Requirements Minimum ITE holder with 3-5 years of relevant experience. Candidates with supervisory experience will be advantageous. Numeracy skills. Working knowledge of English, both orally and in writing. PC literacy, including word processing, spreadsheets and databases. Knowledge of Lotus Notes tools. Familiar with work-related routines under Satair’s ERP system. Process knowledge - experience of working in a similar environment. Team player. Thorough and tidy. Ability to multi-task across different warehouse scope. Patient and cooperative. Flexible and proactive. Service minded. Communication skills. Problem-solving skills. Good sense of urgency to meet KPI. Intercultural understanding. Attitude supportive of Satair values. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company Satair Pte Ltd Contract Type Permanent Experience Level Professional Job Family Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. #J-18808-Ljbffr



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