Production Support Engineer
3 weeks ago
Job Summary
As a Production Support Engineer - Shift Lead, you will be responsible for investigating production issues, responding to users, and ensuring system availability. You will work closely with the Technology and Operations function to develop, centralise, and standardise technology systems.
Key Responsibilities
- Investigate production issues and respond based on production defect severity SLAs
- Manage and respond to users in a timely manner
- Log incident tickets for production issues and user queries
- Follow up on defect and incident closure and meet incident closure KPI
- Ensure system availability as per respective agreed SLA
- Provide support for annual Disaster Recovery (DR) exercise for supported applications
- Provide support to System Engineers on server-level patches/upgrade as and when applicable
Requirements
- Prior hand-on production support experience of OPEN Systems/AS4000
- Good support knowledge in either one of the retail or wholesale payment or customer information systems
- Willing to work in onsite shift-support model [24*7]
- Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
- Hands-on experience in writing shell scripts (UNIX) and optimise incidents investigation
-
Process engineer
6 days ago
Singapore The Chemical Engineer Full timeWhy Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the...
-
Process engineer
6 days ago
Singapore The Chemical Engineer Full timePOSITION SUMMARY Incumbent will be responsible for leading product manufacturing campaigns from the start of production, and providing technical supervision with respect to quality and EHS until completion and release of the material.POSITION RESPONSIBILITIESDevelop Manufacturing/Operating Instructions and necessary Standard Operating Procedures.Develop,...
-
Senior technical engineer
3 weeks ago
Singapore The Chemical Engineer Full timeAbout us At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low...
-
Mechanical Engineer
4 weeks ago
Singapore REDA PRODUCTION SYSTEMS (A DIV OF RESERVOIR PDT MFG (S) PL) Full timeRoles & ResponsibilitiesKey Responsibilities:Contribute to the identification and organization of requirements, ensuring effective usability principles are applied. Develop and maintain products, driving their commercialization through innovation and technical excellence. Design, build, and test prototypes and systems, simulating real-world scenarios to...
-
Engineering Manager
4 weeks ago
Singapore YINSON PRODUCTION OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesJoin one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive...
-
IT Production Support Engineer
4 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeRoles & ResponsibilitiesExperience: 1-3 YearsRole: IT Production Support EngineerKey Responsibilities:· Handle incidents and service requests raised via helpdesk and call center.· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.· Monitor the incoming demand through ISM tool and...
-
Senior Production Support Engineer
2 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeJob Title: Senior Production Support EngineerJob Summary:We are seeking an experienced Senior Production Support Engineer to join our team at SAKSOFT PTE LIMITED. The successful candidate will be responsible for providing high-level production support, troubleshooting, and resolving complex issues in a dynamic environment.About the Role:The Senior Production...
-
Semiconductor senior product engineer
6 days ago
Singapore This Is An IT Support Group Full timeOur vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all...
-
Lead Process Engineer
6 months ago
Singapore YINSON PRODUCTION OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesJoin one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive...
-
Sre support engineer
6 days ago
Singapore This Is An IT Support Group Full timeDo you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you. Our clients rely on our Network for two main areas: Software...
-
Sre support engineer
6 days ago
Singapore This Is An IT Support Group Full timeDo you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you. Our clients rely on our Network for two main areas, Software...
-
Engineer (Product Support)
7 months ago
Singapore MARKETING M&E 2000 PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities· Engaged in sizing, calculation, design layout, quantities and estimation based on drawings.· Provide technical support to Sales team.· Preparation of quotation and technical proposal.· Prepare drawings and other technical submittals.· Attend meetings with consultants, engineers and clients.· On-site...
-
Production Support Engineer
3 months ago
Singapore TEKsystems (Allegis Group Singapore Pte Ltd) Full timeA major financial institution is seeking a skilled and motivated Application Support Engineer who will be responsible for supporting and timely ticket escalation to relevant stakeholders related to Trading applications and that directly impacts the regional operations of the organization. Key Responsibilities: Provide comprehensive application support for...
-
Semiconductor senior product engineer
6 days ago
Singapore This Is An IT Support Group Full timeOur vision is to transform how the world uses information to enrich life for all.Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all...
-
Junior Production Support Engineer
2 weeks ago
Singapore APAR TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:We are seeking a motivated and detail-oriented Junior Production Support Engineer with a foundational understanding of Unix and Java. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting production systems, ensuring minimal downtime and swift issue resolution. This role requires a...
-
Production Support Specialist
4 weeks ago
Singapore TEX-STAR ENGINEERING PTE LTD Full timeProduction Operations Support RoleAt TEX-STAR ENGINEERING PTE LTD, we are seeking a highly organized and detail-oriented Production Support Specialist to join our Production/Processing Department. As a Production Support Specialist, you will be responsible for providing expert administrative support to the entire Production Team, ensuring the smooth...
-
Data Engineer
4 weeks ago
Singapore YINSON PRODUCTION OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesJoin one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive...
-
Production Support
4 weeks ago
Singapore INNOPRO CONSULTANCY PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc. To provide support during end of day batch run To work with various...
-
Product Support Specialist
3 weeks ago
Singapore Teradyne Full timeOur goal at Teradyne is to deliver world-class support for our semiconductor test products. We're seeking a highly motivated and technically driven engineer to join our team. As a Product Support Engineer, you will be responsible for providing timely and accurate support to our customers through various channels. Your expertise will help identify...
-
Field service engineer
6 days ago
Singapore This Is An IT Support Group Full timeTogether, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...