Customer Success Manager
2 weeks ago
Position Description: We are looking for an outstanding Customer Success Manager to join our growing global teamThe Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers. Jampp is looking for a Customer Success Manager to balance long-term relationships with the day-to-day tactical management of our customer's mobile marketing campaigns, understanding the performance and consistently spotting new growth opportunities. You will need to bring a commercial and strategic acumen analytical mindset together with a detail-oriented and data-driven focus in order to build and grow long-term business partnerships with our customers. We are looking for people with high expertise, enthusiasm, and a true passion for mobile app marketing. If you are willing to work in a fast-paced environment while providing an outstanding level of service, you might be the candidate we are looking for. WHAT YOU'LL DO Customer Focus Serve as customers' primary point of contact – building strong and lasting relationships with key players in the mobile programmatic space. Own communication with customers and liaise with internal teams to ensure positive outcomes and overcome roadblocks. Have a comprehensive understanding of our customers' needs and business. Ensure their goals are met and provide strategic counsel. Identify growth opportunities (cross-sell & upsell). Business Strategy Expertly troubleshoot and resolve escalated customer issues, seizing such opportunities to help your team learn and grow. Work closely with our product and sales teams to help drive forward key projects across the company. Campaign Management: Supervise and lead strategic campaigns autonomously - be responsible for the planning and revision of our mobile marketing campaigns using the wealth of Jampp's programmatic tools at your fingertips. Structure insightful analyses to improve and understand campaigns' performance. Provide reports and identify challenges, opportunities, and recommendations for both our internal teams and our customers to continuously improve operation in Jampp. This isn't an exhaustive list. At Jampp, we firmly believe in autonomy, so we look for smart people who see the opportunity for improvement, and are proactive enough to make it happen. WHAT WE LOOK FOR Graduated in Business Administration, Marketing, or have a comparable proven academic record. Commercial Drive & customer-focused profile. 3-5 years experience in a client-facing role (Customer Success,
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Customer Success Manager
5 days ago
Singapore DIGIFY PTE. LTD. Full timeAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...
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Manager, Customer Success
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Singapore DDOG SINGAPORE PTE. LTD. Full timeWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work. - At Datadog, we place value in...
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Customer Success Manager
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Singapore Exabeam Full timeThe Customer Success Manager at Exabeam is responsible for developing and expanding customer relationships that promote retention and loyalty leading to a successful renewal. As a CSM at Exabeam, you will be responsible for ensuring the successful adoption of Exabeam solutions which will lead to a world class customer experience and customer...
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Customer Success Manager
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Singapore Cellebrite Full timeCompany Overview: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital...
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Customer Success Manager
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Singapore SALESFORCE.COM SINGAPORE PTE. Ltd Full timeDescription Role Overview The Customer Success Manager serves as a named resource and partner for our Salesforce Signature customers, orchestrating all deliverables from onboarding through contract renewal and expansion. This role partners across Salesforce to provide a unified Signature experience for customers and engages with both technical engineering...
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Customer Success Manager
1 week ago
Singapore SALESFORCE.COM SINGAPORE PTE. Ltd Full timeDescription Role Overview The Customer Success Manager serves as a named resource and partner for our Salesforce Signature customers, orchestrating all deliverables from onboarding through contract renewal and expansion. This role partners across Salesforce to provide a unified Signature experience for customers and engages with both technical engineering...
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customer success manager
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Singapore CAPTAIN'S EYE ASIA PTE. LTD. Full time $80,000 - $120,000 per yearJoin Captain's Eye – Shaping the Future of Maritime Safety with AICaptain's Eye is a fast-growing AI tech company on a mission to revolutionize safety and operational efficiency in the maritime industry. Our advanced CCTV and real-time analytics platform empowers global shipping companies with smart surveillance, actionable insights, and proactive risk...
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Customer Success Manager
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Singapore MongoDB Full timeCustomer Success Manager – Singapore We are looking for a Customer Success Manager who is passionate about technology and thrives in ambiguous, autonomous environments while maintaining a customer‐centric approach. In this role you will serve as the main point of contact for MongoDB end users, leveraging technical and
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Customer Success Manager
1 week ago
Singapore SALESFORCE.COM SINGAPORE PTE. LTD. Full timeRole Overview The Customer Success Manager serves as a named resource and partner for our Salesforce Signature customers, orchestrating all deliverables from onboarding through contract renewal and expansion. This role partners across Salesforce to provide a unified Signature experience for customers and engages with both technical engineering stakeholders...
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Customer Success Manager
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Singapore ENGAGEROCKET PTE. LTD. Full timeDescription EngageRocket is hiring a Customer Success Manager to delight our customers, helping them to use our software to build great workplaces with amazing leaders. Are you looking to join a high performing technology start-up and build a career in SaaS? Do you want to work with a ground-breaking new product destined to revolutionise leadership and...
