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Head of Business Solutions

1 month ago


Singapore AIA Hong Kong and Macau Full time

Head of Business Solutions Do meaningful work with us. Every day. At Amplify Health, we’re looking for individuals with ambition, resilience, and passion for healthcare, insurance, wellness, and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision. Our Culture and Values At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow. As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together. We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding. At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference. If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry. What you will do You will be responsible for driving the development and execution of strategic business solutions that align with our company’s goals and objectives. You will play a pivotal role in identifying opportunities for innovation and improvement, working collaboratively with clients and cross-functional teams to deliver cutting-edge solutions that enhance our competitive advantage as a leading health AI and platform services company in Asia. You will be critical in supporting clients to transform their local businesses (e.g., health insurance operations) to deploy and operate the products successfully. You will report to the Chief Executive Officer. How you would make a difference As Head of Business Solutions, you will be responsible for the following: Lead the design, development, and implementation of innovative business solutions that drive growth and profitability. Collaborate with cross-functional teams (Commercial, Product Development, Data Analytics, Operations, and Technology etc.) to ensure solutions developed are aligned with market needs. Build and maintain strong relationships with internal and external stakeholders including clients, partners, and regulatory bodies. Act as a trusted partner, understand their needs, and translate them into actionable solutions. Drive operational excellence in business processes and workflows, optimizing efficiency and effectiveness. Identify opportunities for automation and digital transformation to enhance productivity. Develop and manage the P&L for business solutions initiatives, ensuring cost-effective delivery of projects. Monitor financial performance and make data-driven decisions to achieve ROI targets. Ensure products meet customer needs and provide excellent customer experience. This involves conducting or overseeing user research, collecting and analyzing customer feedback, and making necessary product improvements. Stay current with industry trends, emerging technologies, and market dynamics to drive continuous improvement and innovation. Foster a collaborative and creative work environment that encourages professional growth. What you need to be successful Proven experience in business solutions development and implementation in the health insurance or health technology sector. Proven experience in providing consulting services preferably engagement of B2B clients. Preferably experienced managing P&L of business solutions initiatives. Preferably a bachelor’s degree in business, technology, or related field. Knowledge of healthcare regulations and compliance requirements. Strong leadership, communication, and strategic thinking skills. Strong ability to work cross-functionally, build and manage high-performing teams across different geographies. Strong understanding of health insurance industry and technology products. Proactive, with an ability to anticipate future needs. Detail-oriented, with strong organization and project management skills. Customer-focused, with a strong desire to create products that meet customer needs. Strong understanding of current technology trends and experience with product development tools and methodologies. Embrace growth mindset, enjoys multi-tasking and take on additional responsibilities as required. Strong sense of urgency and bias for action to get things done and achieve outcomes. Strong ability to achieve outstanding outcomes with lean teams. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. #J-18808-Ljbffr