Data Centre Critical Facilities Infrastructure Manager

2 days ago

Singapore StarHub Full time

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Data Centre Critical Facilities Infrastructure Manager
Date: 30 Apr 2025
Location:
SG
Purpose:

  • Lead a Data Centre team to operate and maintain our critical DC infrastructure and facilities, and ensure 100% availability of services
  • Comply with all SLAs, including legal, budget and audit requirements
  • Manage stakeholders and achieve corporate KPIs including Sustainability award, Green Mark certification, etc
    Responsibilities
  • Responsible for the Data Centre planning, operation and maintenance to ensure that the Data Centres are equipped to deliver its short and mid-term's objectives in the most cost effective and simplified manner, namely, resource efficiency and sustainability framework.
  • Lead the team and all other stake holders to implement and execute the approved strategy in a timely and proper manner.
  • Formulate work plans for the optimal running of the Data Centre and manage the execution of all such work plans to meet the approved strategy objectives.
  • Lead the Data Centre facilities team to operate/maintain 100% availability for the Data Centre facility with compliance to agreed SLAs, Legal, Budget, Audit requirements and ensure satisfactory customer experience at all times. This includes project planning, design and implementation.
  • Lead and ensure smooth 24x7 running of the operations in the data centre
  • Oversees and manages all onsite operational incidents and major issues, including any change management activities
  • Manages all critical facilities equipment and other equipment associated to Data Centre environment (ie. M&E, fire safety, plumbing, ACMV)
  • Generate and provide periodic reports for management review and meetings
  • Reviews and approves justified spendings in compliance to Procurement Policy for replacement parts, equipment, etc and supports vendor evaluations
  • Formulate and execute approved preventive maintenance program on an ongoing basis
  • Lead in incident and change management to minimise impact to customer services
  • Review the safe work responsibilities and ensure strict adherence to the safety requirements, procedures, laws and regulations
  • Lead all facility management/data centre related certifications and implements related compliance for both internal and external customers
  • Develop and review all policies, SOPs and Emergency Operating Procedures, implement service improvement programs
  • Lead the team to explore and implement new technologies and processes to improve the efficiency in the Data Centre.
  • Any other duties or project as assigned by the Management
    Qualifications
    An appropriate qualification in Engineering, with at least 15years of relevant experiences in a 24x7 critical infrastructure/ DC/ telco environment

Demonstrated experiences in managing and mentoring a team of Engineers/ Specialists to achieve strategic and operational goals
Possesses relevant DC and/or FM related certifications, such as CDCP, CDCS
Familiar with certifications standards, such as BCM LEED Gold, ISO 20000 / 22301 / 27001, TIA 942, Uptime Institute Tier III, Green Mark, etc
Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, Network structure cabling, Security
Lead major DC activities during non-office hours where appropriate
Proven stakeholder/ vendor management skills and collaboration abilities with cross functional teams
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