
Head, Client Engagement Journey
7 hours ago
Job ID: 21454
Location: Singapore, SG
Area of interest: Retail Banking
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 25 Feb 2025
JOB SUMMARY
- We are seeking an accomplished and visionary professional to join our team as the Head, Engagement Journeys & Experience Delivery for our Wealth & Retail Banking. The role is responsible for leading the vision, strategy and execution of Client Engagement Journeys and uplifting experiences across digital assets (Mobile & Web). It will require the selected candidate to create simple, personalized, and delightful experiences underpinning innovative features across rewards / loyalty programmes, client financial health, beyond banking propositions, gamification and insights driven growth strategies.
- The role will require in-depth understanding of client behaviours, designing initiatives to enhance engagement and in return deliver sustainable growth across existing clients. The role requires close collaboration with Design, Digital Sales, Product, Segment, Marketing and Analytics teams to maximise engagement. Success in the role to be gauged in material uplift in client engagement, retention, and growth in client relationship with the
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Head, Client Engagement Journey
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Head, Client Engagement Journey
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Singapore Standard Chartered Singapore Full timeOverview Head, Client Engagement Journey & Experience Delivery for Wealth & Retail Banking. The role is responsible for leading the vision, strategy and execution of Client Engagement Journeys and uplifting experiences across digital assets (Mobile & Web). The selected candidate will create simple, personalized, and delightful experiences underpinning...
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Head, Client Engagement Journey
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Singapore Standard Chartered Bank Full time $150,000 - $200,000 per yearJob ID: 21454Location: Singapore, SGArea of interest: Retail BankingJob type: Regular EmployeeWork style: Hybrid WorkingOpening date: 25 Feb 2025JOB SUMMARYWe are seeking an accomplished and visionary professional to join our team as the Head, Engagement Journeys & Experience Delivery for our Wealth & Retail Banking. The role is responsible for leading the...
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