Survey Engagement Specialist

2 days ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

Outreach Client Success Specialist (Survey Engagement Specialist)
Contract until December 2025 (possible to renew contract until Dec 2026)
Working Hours: Mon-Fri office hours
Key Responsibilities:
Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments
Programme Highlights:
Gain practical experience in survey operations and statistical processes
Rotate through different roles to understand various aspects of the department
Build your communication and interpersonal skills by engaging with a wide range of survey participants
Develop specialized expertise in areas that match your career aspirations
Job Requirements:
Good tertiary qualifications
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
A keen learner and self-starter
Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No. E
• EA License No. 01C4394
• EA Registration No. R (Poh Siew Ling)
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