Survey Operations Specialist

2 weeks ago

Singapore beBeeSuccess Remote Work Freelance Full time
Job Title: Outreach Client Success Analyst

A career opportunity in the field of survey operations and statistical processes awaits you.


Job Responsibilities:
  • Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction.
  • Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates.
  • Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency.
  • Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data.
  • Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data.
  • Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders.
  • Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments.
Programme Highlights:
  • Gain practical experience in survey operations and statistical processes.
  • Rotate through different roles to understand various aspects of the department.
  • Build your communication and interpersonal skills by engaging with a wide range of survey participants.
  • Develop specialized expertise in areas that match your career aspirations.
Job Requirements:
  • Good tertiary qualifications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • A keen learner and self-starter.

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