Claims assistant, asia pacific claims group

2 days ago


Singapore Allied World Full time

Job Description - Claims Assistant, Asia Pacific Claims Group (4-month contract) (24000059)
Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
Our people are our most important asset, and we are very proud of the quality of our team members.
Job Summary:
This position provides administrative support to the Claims team and involves handling of simple straightforward claims.
Involved Line(s) of Business:
Property & Onshore Construction lines of business
Job Duties:
Assist in system data entry including claim registration, payments and reserve adjustments.
Handle First Notification of Loss (FNOL), enquiries or claims and contact with customers, intermediaries, external service providers, third parties as necessary.
Set up and manage filing and administrative systems to ensure necessary information is recorded, secure and accessible.
Assist in claim files and documents preparation and/or processing for onward handling by respective Claims handlers.
Process/handle simple and straightforward claims under guidance as required.
Identify non-standard claims and escalate to supervisor.
Deliver duties within agreed service turnaround time and claims service KPI targets.
Perform additional duties and responsibilities as warranted.
Qualifications:
Relevant academic qualification.
Administrative skills or experience is preferred.
A good team player and able to work independently.
Possess good interpersonal and customer service skills.
Strong oral and written communication skills in English; proficiency in Mandarin is an advantage.
Ability to work on relevant PC applications.
Working at Allied World:
Our team of over 1,500 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
Instant membership in the Allied World Family — a global network of colleagues who will support your career journey.
A manager who will help you build your career through a structured coaching program.
Access to a full suite of learning and development tools and resources.
Global Presence:
We are headquartered in Bermuda, with offices in various locations worldwide.
Our Business:
Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners since 2001.
Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to any characteristic protected by applicable law or regulation.#J-18808-Ljbffr



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