Indoor Telesales

21 hours ago

Singapore Mettler Toledo Full time

Responsibilities Receiving and logging repair requests as the first point of contact for customers reporting equipment issues. Coordinating repairs by liaising between customers and technical service or repair teams to schedule work and provide updates. Communicating with customers to provide timely updates on the status of their repair requests, estimated timelines, and any additional information needed. Driving the proactive sales of service contracts via phone and electronic media to a defined list of dedicated target accounts. Executing targeted telesales campaigns to generate new business opportunities. Managing leads and enquiries, preparing compelling quotations, and closing orders effectively. Understanding customers’ needs and providing professional recommendations tailored to each client. Consistently meeting or exceeding monthly call and sales targets. Staying up-to-date with service offerings to maintain a competitive edge in the industry. Job Requirements Prior experience in sales, telesales, or customer service is an advantage. Strong relationship-building skills, excellent telephone communication, and proficiency with web and electronic tools. Ability to ask insightful questions and explore customers’ additional needs. Savvy with MS Office and experience working with SAP are a plus. This role will report to Telesales Team Leader. #J-18808-Ljbffr

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