Senior Customer Success Management Specialist

2 weeks ago


Singapore Boeing Full time

Senior Customer Success Manager (Individual Contributor) – Boeing Join Boeing's Global Services Digital Services organization as an individual contributor in Singapore or the Philippines, ensuring a first‐class experience when deploying digital solutions to customers in the aviation industry. About Boeing Boeing invites professionals to innovate, collaborate, and foster an inclusive environment that supports growth and advancement. Key Responsibilities Build strong business relationships with all key stakeholders including customers and the business owners. Foster internal partnerships with the go‐to‐market team for assigned accounts. Report and elevate issues to the leadership chain, ensuring transparency. Assist the team in measuring customer value by correlating adoption metrics with customer KPIs. Maintain a 360‐degree view of overall customer health, ongoing engagements, and issues. Mitigate churn and drive recurring revenue growth. Lead Business Review activities with the Services Leader and



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