THE SUPREME HR ADVISORY PTE. LTD. | Customer Service Officer
3 weeks ago
5 days, 8.30am- 5pm
Address: 31 Jurong Port Road, Jurong Logistics Hub 619115
Salary: $2500 - $3000
Company Background:
HQ in Europe, the company is a pioneer and a global leader in the international moving industry.
Purpose of Job:
To represent the company to the company’s corporate accounts.
To provide the highest possible level of customer service.
To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up.
Provide HR support.
Job Scope:
Answer phone enquiries / web enquiries.
Take down client’s removal details.
Set up survey appointments for the sales department.
Take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal.
Ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete.
Promptly follow up on requests from direct clients / branch / agents.
Prepare physical file, put in all necessary documents then pass to the traffic department.
Tally details on the system and physical document.
Update our internal excel sheets accordingly.
Ad-hoc tasks.
Requirements:
At least 1-2 years relevant experience in the logistics / relocation industry.
Quah Siying (Jeslyn) R1982418
The Supreme HR Advisory Pte Ltd 14C7279
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