The Supreme HR Advisory Pte Ltd | Operations Manager
6 days ago
Company Benefits & Incentives:
Career Progression Opportunities
Attractive Salary Package
Working Days: 5 days
Job Scope:
Analyse data relationships, patterns and trends to gain important insights and make informed decisions.
Develop and maintain business continuity strategies, policies and guidelines.
Establish business continuity processes.
Provide leadership during crisis situations.
Direct negotiation policy and develop negotiation limits.
Facilitate innovation and lead managers to manage change.
Establish and maintain strategic business partner relationships.
Resolve conflicts with stakeholders.
Develop service recovery framework.
Drive customer loyalty for service excellence.
Develop and establish financial budget and plan.
Drive service quality and customer satisfaction.
Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness.
Facilitate innovation process within the organisation.
Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation.
Champion a service excellence ethos.
Lead managers to develop organisational and governance strategies.
Establish strategies for the allocation and deployment of resources efficiently and effectively.
Foster business relationships and organisational diversity.
Strategize workforce for service excellence.
Provide mentorship to help others in their professional and personal development to improve performance and further their careers.
Develop managers and high-potential employees through organisational talent capability reviews.
Develop self to maintain professional competence to lead an organisation.
Develop a business plan.
Establish business strategies for the business function.
Establish operational plans for the business function.
Strategize service operations.
Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities.
Lead programme and project after-action review.
Develop a risk management framework, policy and process.
Manage compliance with F&B hygiene policies and procedures.
Manage revenue management.
Requirements:
At least a Diploma in Business Management or any related fields.
Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlet as Operations Manager or equivalent.
Ability to forecast and follow through budgets.
Set business plans and strategies with control in place.
High analytical skills to identify opportunities and trends in making business decisions.
Excellent computer skills in PowerPoint, Word & Excel.
Self-initiate with inter-department leaders to develop plans to meet business KPIs.
Set vision and lead the team to achieve business results.
Interested applicants can send your resume to or WhatsApp +6590820021 and allow our Consultants to match you with our Clients. No charges will be incurred by candidates for any service rendered.
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683
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