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Receptionist
1 month ago
A. About the Role (Overall purpose of the job)
The Receptionist provides concierge services to visitors and guests visiting SPH News Centre.
B. Key Responsibilities
Manage the reception counter at the SPH News Centre
Greet and attend to guests and walk-in visitors
Assist guests to perform self check-in via the Guest Management System (GMS) kiosks
Issue security passes to guests visiting restricted areas
Handle queries and feedback via phone, email and general correspondence
Manage incoming mails and parcels
Ensure the main lobby and guest lounge are neat and tidy to receive guests
C. Who we are looking for (Job Profile)
MS Office (Excel, Words and Power Point) or equivalent
Effectively bilingual and able to converse confidently in English
Pleasant disposition, good customer service and interpersonal skills
Resourceful, self-motivated, and able to multitask
Requirements
Minimum 2 years of relevant experience in customer service roles
At least GCE ‘N’ level
5 days work week (08.30am to 6.00pm)#J-18808-Ljbffr