Problem Solving Expert

3 days ago


Singapore beBeeTechnical Full time
Technical Support Analyst Role

In this challenging role, you will be the first point of contact for our customers and provide them with timely and effective support. Your expertise in technical issues will enable you to resolve complex problems and provide solutions that meet their needs.

Key Responsibilities:

  • Assist customers with technical queries and resolve issues efficiently.
  • Work closely with internal teams to identify and resolve technical problems.
  • Develop and implement preventive measures to minimize downtime and improve overall system performance.

Requirements:

  • Advanced diploma in Computer Science or related field.
  • At least 1 year of experience in technical support customer service in a corporate IT environment.
  • Basic knowledge in TCP/IP networking and web services.
  • Excellent problem-solving and communication skills.

Benefits:

  • Competitive salaries and bonuses.
  • Flexible working hours.
  • Comprehensive insurance coverage.
  • Wellness fund.
  • Very well-stocked pantry.
  • Communities of Practice and Workshops.


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