Customer Support Associate
5 days ago
National Healthcare Group Polyclinics – Paya Lebar What you'll do as a Customer Support AssociateServing as the voice of our institution, you will be integral to deliver exceptional customer service. You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner. You will need to liaise with internal and external departments or elevate problems tactfully to facilitate effective resolution of problems when necessary. Skills crucial to success in this roleAt least 1 year of professional customer service experience in a call centre will be preferred Excellent communication skills and telephone etiquette Passion for service excellence Computer literate, with good typing and active listening skills Ability to attend to enquiries from Mandarin-speaking customers will be an advantage A strong team player and able to work in a fast-paced and dynamic environment Able to commit to 5.25 days (Alternate Saturday) workweek schedule; Staff will be rostered to work on half day Saturday schedule Note: This position will be required to undergo training at Woodlands Polyclinic for 3 to 4 months. This position will ultimately be based in StarhHub Green (Nearest MRT: Macpherson). Candidates with relevant years of experience could be considered for a senior role. Preferred QualificationGCE 'O'/'A' Level or Diploma (Polytechnic)Why you should join usNational Healthcare Group Polyclinics is under the National Healthcare Group, a leader in public healthcare in Singapore and recognized at home and abroad for the quality of its medical expertise and facilities. Become a part of the group where you will be offered a diversity of career options and advancement opportunities in different institutions within the NHG clusters. We care for our employees and foster a culture anchored on our core values as shown below: We value diversity, respect each other and encourage joy in work. Integrity: We commit ourselves to the highest standards of ethical conduct. Compassion: We care with love, humility and empathy. Stewardship: We are responsible for the care of our people, patients and population. We ensure our employees' wellbeing is taken care of while giving their best at work. Be careful - Don't provide your
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Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Therapy Support Associate
11 hours ago
Singapore STROKE SUPPORT STATION Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical Duties Carry out prescribed therapeutic...
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Sales & Service Associate
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer Support Finance Associate
2 weeks ago
Singapore Homage Care Full time**Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is hiring a Customer Support Finance Associate who will be responsible for reconciling customer/care professional's enquiries on invoice, payout and other related questions. The Customer Support Finance Associate is expected to manage the enquiries tickets and ensure SLA is not...
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Customer Support Director
2 weeks ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...
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Customer Support-Associate
3 days ago
Singapore OMRON Full time $15,000 - $30,000 per yearAbout OMRONFounded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let's begin the exciting journey of Shaping Future 2030 together with usAbout OMRON...
