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Manager/ Asst Director, Ops

1 week ago

Singapore Tan Tock Seng Hospital Full time

Company description:
Tan Tock Seng Hospital
Job description:
You will provide project management, operations, and administrative oversight in areas of clinic management, clinical operations, and service level delivery.
The scope includes co-oversight of operating multidiscipline clinics, driving process improvements to enhance patient experience and operational outcomes. To achieve these, you will contribute to crafting strategies and policies to introduce and/or enhance administrative and patient workflows. You will also be part of the team looking into and improving the uptake of elective procedures. As such, you should be comfortable with data/numerical analysis and projections. Exposure to clinical operations such as Travellers' Health and Vaccination clinic management, and familiarity with working with clinical disciplines such as Gastroenterology and Dentistry would be an advantage.
You are also expected to provide leadership to team members and must be able to lead teams to achieve objectives.
You need to be an independent, organized, and self-driven individual who is keen to take up evolving opportunities to develop your career in healthcare management.
You will contribute towards building and maintaining operational excellence, towards evidence-based improvement of healthcare processes and services.
The Requirements
Bachelor's degree in any discipline; a related field in Healthcare Management will be an advantage.
At least 6 to 10 years of relevant industry experience, preferably in the healthcare environment/operations and with experience in leading a team.
A critical thinker who is analytical and meticulous.
Flair for numbers and data, which are essential prerequisites.
Process-oriented and service/patient-driven.
Good organizational, coordination, and project management skills.
Strong verbal communication and writing skills.
Good interpersonal skills and a team player.
Understanding and knowledge of Profit & Loss statements and business cases is desirable.
Ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced environment.
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