Front Office

2 days ago


Singapore JEN by Shangri-La Full time

Overview

Join to apply for the Front Office - Duty Manager role at JEN by Shangri-La

Responsibilities

  • Upkeep and general standard of the department under the guidance of the Front Office Manager
  • Ensure smooth operation on a daily basis
  • Review feedbacks, guest comments, and other information pertaining to front office
  • Track guest satisfaction levels and ensure requirements are adhered to
  • Develop training programs for department

Qualifications

  • Takes pride in being a hotelier
  • Enjoys interacting with people
  • Fully understands room operations
  • Must be detail-focused and guest-oriented
  • Has strong interpersonal skills
  • Enjoys problem solving with a can-do attitude
  • Has no fear of challenges

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management and Customer Service

Industries

  • Hospitality, Travel Arrangements, and Food and Beverage Services

Johor Baharu, Johore, Malaysia 13 hours ago

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