
Front Office
2 days ago
Overview
Join to apply for the Front Office - Duty Manager role at JEN by Shangri-La
Responsibilities
- Upkeep and general standard of the department under the guidance of the Front Office Manager
- Ensure smooth operation on a daily basis
- Review feedbacks, guest comments, and other information pertaining to front office
- Track guest satisfaction levels and ensure requirements are adhered to
- Develop training programs for department
Qualifications
- Takes pride in being a hotelier
- Enjoys interacting with people
- Fully understands room operations
- Must be detail-focused and guest-oriented
- Has strong interpersonal skills
- Enjoys problem solving with a can-do attitude
- Has no fear of challenges
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Customer Service
Industries
- Hospitality, Travel Arrangements, and Food and Beverage Services
Johor Baharu, Johore, Malaysia 13 hours ago
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