Professional Services Consultant

2 weeks ago


Singapore Palo Alto Networks Full time

Overview
Professional Services Consultant - XSIAM
As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. You will work closely with the technical lead to ensure onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and customer-specific requirements. You will also devise detection strategies to fortify our customers' defenses, including the design and implementation of correlation rules.
Your Impact
Collaborate with the technical lead to devise a comprehensive log ingestion strategy
Develop detection strategies based on industry best practices
Articulate a step-by-step process to ensure ingestion of high-quality log sources
Monitor and optimize log sources for performance
Create meticulous and effective correlation rules
Fine-tune log sources and correlation rules to enhance system efficiency
Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
Act as a trusted advisor to end customers, offering consultative guidance on Cortex XSIAM utilization
Leverage knowledge of SIEM and SOC practices to assess customer needs and formulate security strategies
Collaborate with customers to translate challenges into actionable steps to improve security posture
Identify opportunities to enhance analyst alert handling through automation
Foster collaboration with internal and external teams to drive product adoption
Produce technical documentation detailing SIEM aspects of the engagement
Occasionally travel to customer meetings and workshops (up to 10% of the time)
Qualifications
Your Experience
Exceptional written and verbal communication and presentation skills
6+ years of hands-on experience deploying and integrating SIEM solutions in enterprise environments
Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
Ability to conceive and develop detection use cases in SIEM systems
Experience implementing automation solutions to enhance SOC efficiency and reduce MTTR
Expertise in threat intelligence management and leveraging threat feeds to mitigate threats
Familiarity with Endpoint security solutions (anti-malware, EDR, XDR)
Ability to generate reports on SIEM status and performance metrics
Experience delivering consultative cybersecurity services in SIEM/SOC domains
Ability to analyze customer requirements and deliver strategic recommendations
Proficiency in creating technical design documentation
Experience leading technical teams and projects in cybersecurity settings
Skilled in coordinating among stakeholders to drive decisions and innovation
Relevant bachelor\'s degree or equivalent military experience or certifications (CISSP, GIAC, etc.)
Additional Information
The Team: Our professional services team is critical to our success and mission. You enable customer success by providing post-sale support. As threats and technology evolve, you\'ll be involved in implementing new products, transitioning from old products to new, and resolving critical issues. You
won\'t wait for them to be raised; you will seek them out, too. We fix and identify technical problems with a focus on delivering standout customer support.
Location note: Only Singaporeans. Our Commitment: We are committed to providing reasonable accommodations for qualified individuals with a disability. If you require assistance, please contact Palo Alto Networks is an equal opportunity employer. We celebrate diversity and provide equal consideration for employment without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, pregnancy, sexual orientation, or other protected characteristics. All information will be kept confidential according to EEO guidelines.
Seniority level: Associate
Employment type: Full-time
Job function: Consulting
Industries: Computer and Network Security
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