Guest Services Manager

2 days ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time
We are looking for an Guest Services Manager to join our team
As an Guest Services Manager , we rely on you to:
  • Take responsibility for overseeing the daily operations of the Front Office and Concierge
  • Assist to supervise and direct the Front Office and Concierge team
  • Ensure all guests are welcomed and assisted upon entering the resort lobby
  • Ensure luggage deliveries, storage and collections are done promptly
  • Engage with guests to ensure guest interaction is established as best possible and enhance their overall experience with the resort
  • Create an exceptional and memorable experience for all guests

We are looking for someone who:
  • Has relevant experiences in the hotel industry, with knowledge in Opera PMS system, knowledgeable in the check in/out system and concierge processes from arrival to departure
  • Preferably comes from a hotel management-related education background or relevant experiences in hotel's Front Office operations
  • Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travellers, as our resort is an international destinations

We Offer
  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now

  • Guest Services Associate

    2 weeks ago

    Singapore JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. Full time

    **Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

  • Guest Services Manager

    3 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

  • Guest Services Manager

    4 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for an **Guest Services Manager**to join our team! As an **Guest Services Manager**, we rely on you to: - Take responsibility for overseeing the daily operations of the Front Office and Concierge - Assist to supervise and direct the Front Office and Concierge team - Ensure all guests are welcomed and assisted upon entering the resort lobby -...

  • Guest Services Manager

    1 week ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

  • Guest Services Manager

    2 weeks ago

    Singapore Mandarin Oriental Hotel Group Full time

    GUEST SERVICES MANAGER (DUTY MANAGER) Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...

  • Guest Services Manager

    3 days ago

    Singapore Mandarin Oriental Hotel Group Full time $60,000 - $120,000 per year

    GUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...

  • Guest Services Manager

    3 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time $60,000 - $120,000 per year

    We are looking for an Guest Services Manager to join our teamAs an Guest Services Manager , we rely on you to:Take responsibility for overseeing the daily operations of the Front Office and ConciergeAssist to supervise and direct the Front Office and Concierge teamEnsure all guests are welcomed and assisted upon entering the resort lobbyEnsure luggage...

  • Guest Services Manager

    2 weeks ago

    Singapore Conservatorium Hotel Full time

    Guest Services Manager (Duty Manager) JR-02830 Rooms Full time Permanent Mandarin Oriental, Singapore GUEST SERVICES MANAGER (DUTY MANAGER) Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and...

  • Guest Services Manager

    3 days ago

    Singapore Conservatorium Hotel Full time $90,000 - $120,000 per year

    Guest Services Manager (Duty Manager)JR-02830RoomsFull timePermanentMandarin Oriental, SingaporeGUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...

  • Guest Services Manager

    2 days ago

    Singapore Shangri-La Group Full time

    Overview Join to apply for the Guest Services Manager role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us...