Agency Partner Manager

3 days ago

Singapore TikTok Full time

Agency Partner Manager - Small and Medium Business
Responsibilities
Build and grow successful win-win partnerships with existing media/digital agencies and TikTok Shop partners: support their long term growth
Establish and maintain both C-Level & tactical relationships with agencies, ensuring TikTok is a top partner to them
Work with small and medium sized agencies to optimize and improve the performance of their TikTok campaigns and identify ways to do this at scale
Develop strategies to improve advertiser performance, including consulting on advertiser’s scale up, providing creative tips and best practices, and giving recommendations on budgeting and targeting
Manage advertisers at scale; monitor the partner's performance through tools and timely communication with clients
Identify and remove blockers for advertiser growth
Gather insights from client interactions and effectively represent client needs to internal stakeholders (ads review, finance, product, etc.) to ensure a good customer experience
Collaborate with Sales, Product and Marketing to gather advertiser feedback from the market and amplify current and future ad platform initiatives
Qualifications
Minimum Qualifications
4 years of marketing, media sales and/or online advertising experience with direct client management experience
Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem
Prior experience working in a performance agency or business supporting the SMB sector
Strong attention to detail and a proven ability to balance priorities and meet deadlines
Preferred Qualifications
Agency experience or Agency partnerships experience
Sound analytical skills and ability to navigate ambiguity
Experience prioritizing and managing projects and tasks within a fast paced environment
Comfortable with revenue targets
A genuine passion for small business
Basic knowledge or experience with TikTok monetization solutions as a plus
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We strive to do great things with great people, lead with curiosity and humility, and make meaningful impact in a rapidly growing tech company. We foster an "Always Day 1" mindset to achieve breakthroughs for ourselves, our company, and our users.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are committed to celebrating our diverse voices and creating an environment that reflects the communities we reach.
Job details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Business Development and Sales
Industries: Technology, Information and Internet
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