
Branch Sales and Service Manager
2 days ago
Job ID: 41066
Location: Singapore, SG
Area of interest: Retail Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 1 Oct 2025
JOB SUMMARY
The purpose of the role is to maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment.
Implementation and oversight of the below individual responsibilities:
To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.
To participate in marketing and promotional activities for customer acquisition.
To source and call on individual prospects.
To provide quality, efficient after-sales services.
To manage anti-attrition and retention of clients.
To organise and conduct sales presentations to groups, clubs, associations, companies, and other organisations.
To solicit referrals from other parts of SCB, e.g., RMs from C&I, staff, etc.
To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
To ensure compliance with all regulations and controls as set by the
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