Front office manager

5 days ago


Singapore Far East Organization Full time

Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Job description:
Responsibilities
The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.
Responsible for the effective, efficient, and profitable functioning of the Front Office department.
Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
Requirements
Diploma in any field
At least 5 years of relevant experience in a similar capacity
Team player with positive attitude, enthusiasm and initiative
Knowledge in Opera System will be advantageous
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
#J-18808-Ljbffr



  • Singapore Holiday Inn Express Singapore Orchard Road Full time

    About the role We are seeking an experienced Front Office Manager to join our team at the Holiday Inn Express Singapore Orchard Road. As the Front Office Manager, you will play a vital role in ensuring exceptional guest experiences and the smooth running of our hotel's front office operations. You’ll also create the warm atmosphere that makes our...

  • Front Office Manager

    16 hours ago


    Singapore Holiday Inn Express Singapore Orchard Road Full time

    About the role We are seeking an experienced Front Office Manager to join our team at the Holiday Inn Express Singapore Orchard Road. As the Front Office Manager, you will play a vital role in ensuring exceptional guest experiences and the smooth running of our hotel's front office operations. You’ll also create the warm atmosphere that makes our...


  • Singapore Hyde Johannesburg Rosebank Full time

    Mama Shelter, a vibrant hospitality brand, is seeking a talented Front Office Manager to join its team at Hyde Johannesburg Rosebank. As the face of our hotel, you will be responsible for creating unforgettable customer experiences and ensuring seamless front office operations.Key Responsibilities:Manage and coordinate the Front Office team to deliver...


  • Singapore Holiday Inn Express Singapore Orchard Road Full time

    Front Office ManagerAbout the RoleThe ideal candidate will oversee and manage the daily front office operations, ensuring high standards of customer service and guest satisfaction. Key responsibilities include developing and implementing front office policies, procedures, and best practices.Suitable candidates will possess excellent leadership and team...


  • Singapore Private Advertiser Full time

    As a key member of the management team, you will report directly to the General Manager and take charge of overseeing the operations of the Front Office Department, ensuring the seamless delivery of day-to-day services. Key Responsibilities: Lead and manage the daily activities of the Front Office, ensuring efficient and smooth operations. Handle guest...


  • Singapore This is an IT support group Full time

    Responsibilities The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while...


  • Singapore This is an IT support group Full time

    Job Summary: We are seeking a highly skilled Front Office Operations Manager to lead our hotel's front desk operations and drive business success.\The successful candidate will be responsible for overseeing the daily operations of the front office, including managing staff, handling customer complaints, and implementing strategies to improve customer...


  • Singapore ROYAL PLAZA Full time

    Roles & ResponsibilitiesJob Summary:As the Assistant Front Office Manager, you will lead our front-line team in setting new standards for guest service, creating seamless and memorable experiences across the Reception, Concierge, and Communication Centre. A process-driven leader with a passion for excellence, you'll inspire a dedicated team, ensure efficient...


  • Singapore Sentosa Development Corporation Full time

    Sentosa Development Corporation is a leading integrated resort destination in Asia, offering world-class attractions, dining, and entertainment options. We are currently seeking a skilled Front Office Operations Manager to join our team.In this role, you will be responsible for managing the day-to-day operations of the Front Office, including:Coordinating...


  • Singapore Westin Hotels & Resorts Full time

    Job OverviewThe Front Office Manager is a key role within the hotel, responsible for leading the front office team and ensuring seamless guest experiences.Main ResponsibilitiesLead and manage the front office team to achieve exceptional guest satisfaction and operational excellence.Direct and supervise all front office functions, including concierge, service...


  • Singapore Holiday Inn Express Singapore Orchard Road Full time

    About the RoleWe are seeking a skilled professional to join our team as the Front Office Operations Manager.This role will play a vital part in ensuring exceptional guest experiences and the smooth running of our hotel's front office operations.The successful candidate will be responsible for creating a warm atmosphere that makes our guests feel at home in...


  • Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Roles & Responsibilities Implement operating procedures & service standards for front office operations Monitor front office operations to ensure adherence to organisational standards & procedures Review manpower allocation for front office operations Monitor room inventory levels & reconcile discrepancies Manage team's service performance in response...


  • Singapore Craig Road Property Holdings Pte. Ltd. Full time

    What do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures. How your day...


  • Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and...


  • Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and...

  • Front Office Director

    11 hours ago


    Singapore Far East Organization Full time

    Leadership OpportunityThe Front Office Manager plays a pivotal role in driving the business towards maximum financial and operational potential. Under the guidance of the Hotel Manager, this individual is responsible for providing leadership, supervision, and direction to the Front Office department. Key responsibilities include developing short-term and...


  • Singapore Far East Organization Full time

    About UsFar East Hospitality Holdings Pte Ltd is an international hospitality company that owns and operates various hotel brands across eight countries. We are committed to delivering exceptional guest experiences while driving business growth.As a leader in the hospitality industry, we believe in fostering a culture of innovation, teamwork, and continuous...


  • Singapore Grand Hyatt Singapore Full time

    We are looking for a highly skilled Front Office Operations Manager to join our team at Grand Hyatt Singapore. This role involves overseeing the daily shift operations of the Guest Experience team, ensuring efficiency and adherence to brand standards.The successful candidate will possess excellent communication and customer relations skills, coupled with...


  • Singapore Westin Hotels & Resorts Full time

    JOB SUMMARY The Front Office Manager is responsible for all front office functions and associates. Areas of responsibility include Concierge, Service Express, Front Desk, and Westin Club. As a department head, the Front Office Manager directs and works with managers and associates to successfully execute all front office operations, including guest arrival...


  • Singapore MCI Career Services Pte Ltd Full time

    Job Summary:This role is responsible for overseeing the smooth operation of the hotel. The ideal candidate will have a strong understanding of hospitality management principles and be able to lead a team to deliver exceptional guest experiences.The successful applicant will be an effective communicator with excellent leadership skills. They will be able to...