Sales manager, room sales

7 days ago


Singapore Hilton Worldwide, Inc. Full time

Job Description - Sales Manager, Room Sales (Hilton Singapore Orchard) (HOT09 ZEN)
Job Description
Sales Manager, Room Sales (Hilton Singapore Orchard)(Job Number:HOT09 ZEN)
Work LocationsWork Locations:Hilton Singapore Orchard333 Orchard Road, SingaporeSingapore238867
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Double Tree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Sales Manager in room sales is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales acquisitions, maximizing business opportunities and increasing business conversions The person is knowledgeable on local and international market trends and would recommend strategic sales initiatives to win the business and maintain hotel's market leader position as preferred hotel for international business and leisure travel segments.
What will I be doing?
As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:
Acquire new business and maintain existing business relationships with accounts.
Maximize group room revenue and maintainaccurate room blocks including group attrition.
Follow through from negotiation to actualisation and final bill settlement for groups.
Comply to brand standards including Hilton Event Ready with Clean Stay and maintain quality assurance with support for internal audits and handling mystery shopping calls.
Identify gaps in revenue contribution and recommend implementation of initiatives to mitigate shortfalls.
Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
Produce quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant information.
Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
Recommend other hotel chains within the group to clients.
Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.
Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager.
Welcome key customers, team leaders and VIPs to the hotel when they arrive.
Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.
Handle guest feedback or complaints.
Maximize sales at all times and effectively forecast team and banquet revenue.
Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.
Actively participate in the development of marketing plans and collaborate to achieve budgets.
Chair and attend meetings as needed.
Conscientiously perform assigned tasks and special tasks.
The department reserves the right to change or supplement the job description if necessary.
What are we looking for?
A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Hospitality: Volunteer to provide unparalleled hospitality.
Integrity: Do what you should do all the time.
Leadership: Strive to be a leader in both your industry and your community.
Teamwork: Actively promote teamwork spirit in all work.
Ownership: take responsibility for your actions and make decisions.
Now: Operate with urgency and discipline.
3 years or above hotel sales and related experience.
Good communication, organization and presentation skills.
Able to work under strong pressure.
Understand local customers and have strong market analysis ability.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all#J-18808-Ljbffr


  • Sales executive

    6 days ago


    Singapore Sales Friends Full time

    Job Description: 3 to 5 years of sales experience in Data Resilience solutions, Data Backup solutions, DR solutions, Saa S platforms, traditional & next-gen EPP Security solutions, EDR/XDR/MDR solutions Competent in a sales hunting role Confident & self-motivated without supervision Daily updates on sales leads and sales progress Capable of identifying...

  • Sales Coordinator

    4 weeks ago


    Singapore INTERLIFT SALES PTE LTD Full time

    Roles & ResponsibilitiesDetailed Responsibilities and Duties1) Sales Enquirya) Daily receive and forward to Sales HOD for him to assign to sales personnel.b) Update enquiry log sheet.c) Allocate quotation number to sales personnel & update in Sales Quotation Sheet.d) Prepare monthly summary of Sales Enquiry Report for Sales HOD and MD.2) Sales Ordera)...


  • Singapore Sales Innovation Pte. Ltd. Full time

    As an Enterprise Sales Representative at Sales Innovation.io (SI.io), you will be responsible for driving revenue growth by identifying, prospecting and closing enterprise-level clients. This role offers a unique opportunity to be part of a high-performing team and play a pivotal role in our company's success. This is a remote role. To be eligible for...


  • Singapore INTERLIFT SALES PTE LTD Full time

    Job Scope: Carry out sales of company’s products Provide advice to customers on selection of products Preparation of quotation and closely follow-up with customer to secure orders Maintain strong link with potential and existing customers Build goodwill and strong relationship with customer by maintaining regular visits & phone contact Collect and...


  • Singapore Interlift Sales Full time

    Job OverviewWe are seeking highly skilled High-Voltage Electrical Technicians to join our team at Interlift Sales. As a key member of our operations team, you will be responsible for ensuring the smooth installation and maintenance of electrical systems.About the RoleThis is a challenging and rewarding opportunity for experienced electricians looking to take...

  • Sales consultant

    3 weeks ago


    Singapore Tan Chong Motor Sales Pte Ltd Full time

    We are seeking a motivated and customer-oriented Sales Consultant to join our team. As a Sales Consultant, you will be responsible for securing leads and selling vehicles. Your main focus will be to provide exceptional customer service, demonstrate professionalism in customer interactions, and achieve trade-in and hire-purchase support from closed deals....


  • Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewMicrosoft's ASEAN SMC Corporate Solution Sales Team strives to create success for its customers by helping them envision their AI and Digital Transformation journeys by leveraging strong Partner Eco-system.As a Sr. Data and AI specialist you will act as a thought leader across Data, Analytics and AI solution area to advise...

  • Senior Sales Manager

    4 weeks ago


    Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Roles & ResponsibilitiesJob Description : Attends major functions (i.e., trade shows and promotional events) that deal specifically with his/her market areas. Establishes and maintains files on major active accounts within his/her market areas Promotes and produced sales leads for other Millennium & Copthorne hotels. Plans sales trips to major market...


  • Singapore Marriott International Full time

    ROLE SUMMARYAs a Reservation Sales Officer, you will be the first point of contact for guests and corporate bookers, providing exceptional service to promote room sales and ensure a smooth guest experience.KEY RESPONSIBILITIESRespond to reservations-related requests, promoting room sales and maintaining relationships with business contacts.Process group...


  • Singapore Marriott International Full time

    JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

  • Sales Officer

    2 months ago


    Singapore AM RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesThe Reservation Sales Officer is responsible for managing room reservations and ensuring a smooth booking experience for guests. The role requires a high level of customer service to handle inquiries, confirm bookings, and provide personalized service that meets the hotel’s standards. The Reservation Sales Officer is also...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the...

  • Sales Manager, Rooms

    4 weeks ago


    Singapore LIBERTE HR SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesLiberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road to source for a Sales Manager for their Rooms Division. The role is responsible with optimizing revenue through effective room reservations, driving sales growth, maximizing business opportunities, and increasing conversion rates. Scope of...


  • Singapore SAFRA National Service Association Full time

    SAFRA invites suitably qualified applicants for the following position: ASST. / FUNCTION ROOM SALES EXECUTIVESAFRA PUNGGOL CLUB You will be part of a team to oversee the day-to-day operations of the function room including sales and marketing. To be in charge and involved in strategic planning for the function room sales through maximising on unutilised...


  • Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewMicrosoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.As an Enterprise Account Technology...

  • Admin Executive

    2 weeks ago


    Singapore INTERLIFT SALES PTE LTD Full time

    Roles & ResponsibilitiesJob Description & RequirementsResponsibilities: Responsible for the administration and support of the Sales / Service Department. Liaises with customers for processing of sales orders, invoicing, collections, work reports, certificates and documentation filing. Work closely with various departments to ensure smooth work flow. ...

  • Sales Manager

    7 months ago


    Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    Roles & ResponsibilitiesResponsibilities: The Sales Manager’s mission is to primarily promote the Hotel and where possible, hotels belonging to the chain in his/her area/region To achieve optimal sales at the best possible conditions for the company To meet Hotel Budget as well as Individual KPIs (Room Target, Meeting Room Target, ADR & OCC) Pays...


  • Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    OverviewThe mission of Microsoft Business Applications is to empower businesses to digitally transform and drive growth through innovative cloud services. As a Business Applications Transformation Specialist at Microsoft Regional Sales PTE LTD, you will play a critical role in helping organizations adapt and thrive in today's data-driven AI Age....


  • Singapore SALES HERO PTE. LTD. Full time

    Roles & ResponsibilitiesWANTED!!!FUN EVENTS MARKETING ASSOCIATE (NO EXPERIENCE REQUIRED)JOB DESCRIPTION Energetic approach towards sales Daily outdoor meeting people from all walks of life Excellent customer service Strong learning attitude and able to adapt in fast pace environment Picks up fast and able to apply the system fastYOUR BENEFITS: Travel...

  • Sales Manager

    2 months ago


    Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...