Business Operations Manager

2 weeks ago


Singapore Adecco Full time

Overview Adecco is partnering with a top-tier Payments firm, and we are currently looking for a Business Operations Manager to join their business. The role is titled Business Operations Manager (Payments & Corporate Strategy) . The Job Strategy & Business Operations Partner with senior leadership to define and execute the strategic roadmap for the payments and operations business. Lead market and growth strategy efforts, including pricing and monetization initiatives across multiple product lines. Develop, track, and analyze KPIs to assess business performance and support data-driven decisions. Conduct market research, competitive benchmarking, and financial modeling to evaluate new opportunities. Lead the project management office (PMO), setting clear goals, KPIs, and development plans for the team. Establish a consistent PMO framework to drive prioritization, alignment, and successful delivery of strategic projects. Standardize project management methodologies, tools, and reporting processes to ensure execution excellence. Manage project portfolio governance, including resource allocation, risk oversight, and stakeholder reporting. Cross-Functional Execution Drive key strategic and operational initiatives across multiple teams, including Partnerships, Product, Technology, Marketing, and Compliance. Evaluate and enhance operational processes (e.g., transaction monitoring, fraud controls, and client onboarding) for greater efficiency and scalability. Facilitate collaboration and resolve execution bottlenecks to ensure progress toward company goals. Translate strategic priorities into actionable plans with clear milestones and ownership. Stakeholder Management & Communication Lead monthly and quarterly business reviews, delivering data-driven insights to senior management and key stakeholders. Foster strong internal alignment and external partnerships to support initiative success. Present strategic recommendations and performance updates clearly and persuasively to varied audiences. Build and maintain trusted relationships across departments to drive effective execution. The Talent At least 8 years of experience in business operations, strategy, consulting, or corporate development, with a minimum of 4 years in an operational or executional role. Minimum 3 years of experience managing PMO or project delivery functions, with demonstrated team leadership skills. Proven ability to break down complex, ambiguous challenges into structured, actionable plans. Strong familiarity with the payments and financial services landscape in Singapore/ASEAN (e.g., digital payments, cross-border transactions, financial regulation). Excellent communication and stakeholder engagement skills, with the ability to influence at all levels. Next Steps Apply through this application or send your resume to in MS Word Copy. (Please note only selected candidates will be contacted.)Bryan Thien Direct Line: EA License No: 91C2918Personnel Registration Number: R Seniority level Mid-Senior level Employment type Full-time Job function Finance #J-18808-Ljbffr



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