Regional Collection Head

21 hours ago


Singapore NEURONCREDIT PTE. LTD. Full time

About the Role We are seeking an experienced Regional Collection Head to lead and optimize our collections strategy across multiple markets, with a focus on Southeast Asia. The ideal candidate will have a deep understanding of end-to-end collections management in consumer finance, including data-driven strategies, field operations, system design, and cross-functional collaboration. This role requires strong leadership, analytical capabilities, and the ability to drive performance in a high-growth fintech environment. Key Responsibilities Strategic Leadership Develop and execute data-driven collection strategies to optimize recovery rates and reduce delinquency across markets. Design and implement scalable collection systems, tools, and processes to enhance efficiency. Monitor regional performance metrics and adjust strategies based on portfolio trends and risk analytics. Operational Management Oversee both digital (auto-dialers, SMS, chatbots) and desk/field collection operations, ensuring compliance with local regulations. Manage a large-scale team (1,000+ employees) across multiple locations, including third-party agencies. Drive innovation in collection tactics, leveraging advanced analytics and segmentation (e.g., SQL, VBA). Cross-functional Collaboration Partner with Risk, Product, and Tech teams to refine scoring models,



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