Game Customer Service Specialist

Role Summary As a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams. Moving beyond traditional reactive support, this role proactively builds and manages the systems that capture, validate and deliver critical player insights. You will lead programs that harness community feedback, manage...

We are seeking a game customer service specialist based in Singapore to support our global user communities.Job responsibilities:Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord...

About IM30IM30 is a global gaming company on a mission to make time more interesting. Founded in 2015 by a group of passionate gamers, we've grown into an international team behind popular strategy titles like Last Shelter: Survival and Rise of Empires. As we continue to expand globally, Singapore is becoming our new international headquarters. At IM30, we...

**Potato Play is a Singapore-based publisher turning mobile games from Asia into worldwide hits. We are data-driven and transparent about it. Our data-driven marketing is how we turn games into hits. Based in Singapore and China, we work closely with developers in a hands-on manner to help them achieve the best outcome.**: We're looking for a good...

Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks - Localize and execute initiatives and events for the game in multiple countries - Manage game-related projects by working closely with the internal teams - Use analytics to drive key success metrics related to revenue generation and user growth - Evaluate and...

Potato Play is a Singapore-based publisher turning mobile games from Asia into worldwide hits. We are data-driven and transparent about it. Our data-driven marketing is how we turn games into hits. Based in Singapore and China, we work closely with developers in a hands-on manner to help them achieve the best outcome. We're looking for a good communicator...

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist. **Game Operations Specialist **Responsibilities**: - Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community. -...

Responsibilities:Provide timely and professional customer support to players through in-game channels, email, and social mediaHandle player inquiries and issues, escalating technical problems to relevant teams when necessaryMaintain a positive and engaging player community, ensuring high levels of customer satisfaction and retentionCollect and analyze common...

Role Summary As a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams. Moving beyond traditional reactive support, this role proactively builds and manages the systems that capture, validate and deliver critical player insights. You will lead programs that harness community feedback, manage...

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist. **Game Operations Specialist **Responsibilities**: - Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community. -...