
Tyre Servicing Team Lead
7 days ago
Operations Supervisor Job Description
We are seeking an experienced Operations Supervisor to manage a team of service technicians. As a key member, you will be responsible for supervising the deployment of service technicians for onsite tyre servicing and attending customer requests at the indoor workshop.
Key Responsibilities:
- Supervise, lead, and motivate a team of service technicians.
- Deploy service technicians for onsite tyre servicing.
- Attend customer requests at the indoor workshop.
- Handle walk-in and phone inquiries from customers.
- Liaise between customers and service technicians on matters arising from job assignments.
- Perform administrative duties such as posting service notifications, inventory replenishment, and tools & equipment maintenance and replenishment.
- Plan duty rosters for night standby shifts.
- Be on standby for night service calls on a rotational basis.
Requirements:
- Possess experience supervising workers in an automotive workshop.
- Prior experience in manpower deployment of drivers is highly preferred.
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