Patient Service Associate

2 weeks ago


Singapore SATA COMMHEALTH Full time
Job Description:
Registration
  • Responsible for reception of all appointment and walk-in patients at the community clinic.
  • Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient's personal particulars such as email, mailing address and contact number.
  • Ensure patients' identifiers are verified for all patients when handling patient registration, which includes the verification of tests/procedures ordered by doctors.
  • Ensure that relevant instructions are communicated effectively to patients prior to their tests/procedures.
  • Ensure relevant Authorization Forms are filled in accurately with patients' endorsement and approval,
  • Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
  • Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management
  • Responsible for


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