eCommerce Merchandise Analyst

3 days ago

Singapore Williams-Sonoma, Inc. Full time

Overview of the Merchandise Analyst role
The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages. You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.
Responsibilities
Perform product builds and UAT (Seasonal as well as weekly checks)
Perform regular incremental updates/maintenance of the web assortment, adhering to the standards of our US sites
Monitoring the performance of Related Product setup and Group-to-Category setup
Create/build out categories, thumbnails and visual navigation set up and quarterly updates
Perform season copy/delete
Update SEO copy when required
Managing promotion set-up and takedown
Resolve/fix PIP (Product Information Page) issues raised by merchants and stores
Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience
Support ad-hoc projects as assigned
Work across multiple platforms including Adobe Experience Manager, Airtable, Curalate and Constructor
Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.
Qualifications
Min tertiary qualification and 2 years of e-commerce or related experience (candidates with less experience can be considered for the Specialist position)
Ability to make timely decisions, anticipate problems, and provide creative solutions
Strong affinity for the products and brands
Proven analytical, business planning, and organizational skills
Ability to deal with ambiguity, fast pace, and a changing environment
Experience working in a global business and across multiple time zones
Strong attention to detail
Intermediate Excel skills (working knowledge with pivot tables and v-lookups)
About Us
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values. Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing.
The Global team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our WSI LinkedIn Page.
Seniority level: Associate
Employment type: Full-time
Job function: Marketing and Sales
Industries: Retail
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