Technical Service Associate

7 days ago


Singapore Recruit Express Pte Ltd Full time

Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in food science, excellent communication skills, and the ability to work effectively with internal and external stakeholders.

  • Conduct laboratory and pilot plant trials to prepare technical presentations and reports.
  • Respond to customer inquiries via Teams, Zoom, email, or chat, addressing questions and concerns in a timely and professional manner.
  • Develop and deliver training programs for internal and external stakeholders on product usage, best practices, and industry trends.
Technical Data & Documentation
  • Generate high-quality scientific data to stay ahead of competitors in key market segments, including bakery and confectionery, sauces and seasonings, and processed meat.
  • Develop and maintain accurate and up-to-date technical documentation, including product specifications, application guides, and troubleshooting manuals.
Lab & Safety Management
  • Oversee laboratory operations, ensuring equipment maintenance, inventory management, and a safe working environment.
  • Implement 5S principles to improve efficiency and reduce risks.
  • Maintain safety protocols, conduct regular risk assessments, and ensure compliance with relevant regulations.
Requirements
  • Bachelor's degree in Food Science, Nutrition, Biochemistry, Microbiology, or a related field from a recognized university.


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