Senior officer, account maintenance, channel operations center
6 days ago
Senior Officer, Account Maintenance, Channel Operations CenterPosting Date: 23 Oct 2024
Location: Singapore (City Area), SG
Company: United Overseas Bank Ltd
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job ResponsibilitiesProcess Account Opening & Signature Maintenance for individual customers
Complete all requests with accuracy and within the agreed Service Level Agreement
Assist to handle enquiries/ escalation from local Branches, Business Units and Support Contact Centres
Assist to prepare and submit management / statistical reports
Ad hoc duties, as assigned
Job RequirementsBachelor Degree with 1 to 2 years of working experience in operations
Open to entry level, training is provided
Proficient in Microsoft Office
Good communication and interpersonal skills
Able to work independently and in a team
Open to contract role till end June 2025
Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.#J-18808-Ljbffr
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