
L2 Security Engineer
2 weeks ago
L2 Security Engineer is responsible to :
• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as security and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for security infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for security operations including firmware patches
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
• Perform Change Request, Service Request as assigned by team lead according to the SLA
• Offsite standby after office hours
Job Requirement
• Minimum 2 year of experience in security administration
• Relevant Certification on IT Security is highly preferable
Special Knowledge of Skill
• Experience in systems administration (window/Linux) would be a plus
• Able to handle demanding service response and recovery turnaround
• Provide daily support team to meet stringent SLA requirements
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good Teamwork
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information
• ITIL certification will be an advantage
• Good Knowledge of following products will be advantageous: Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet
Information Security
Security Administration
Security Operations
Troubleshooting
Analytical Skills
Work Well Under Pressure
Administration
Service Level
Good Communication Skills
Firmware
Team Lead
ITIL
Manage Change
Network Security
Checkpoint
CISSP
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