Hudson River Trading | AV

1 day ago


Singapore Hudson River Trading Full time

Hudson River Trading (HRT) is seeking an experienced AV & Conferencing Systems Engineer to join our Enterprise Technology team. This individual will serve as a subject matter expert to help provide seamless & efficient technology experiences to HRTers regularly and reliably.
As an AV & Conferencing Systems Engineer, you will be responsible for the daily operation, support, and administration of AV (audio-visual) and UC (unified communications) technology in our APAC and EMEA offices; this requires extremely close teamwork and global collaboration with Enterprise Tech and People Operations counterparts. The ideal candidate for this role is accustomed to working (and thriving) in a fast-paced environment.
Responsibilities
Serve as the primary subject matter expert for APAC/EMEA audio-visual issues and a resource for company-wide AV/UC information (both reactively and proactively)
Develop and refine both hardware automation and software integrations for AV/UC
Provide technical support and coordination assistance for live and hybrid events
Perform regular room checks and preventative maintenance on AV/UC equipment, documenting and escalating issues as necessary
Assist with new equipment evaluation, systems design, and regional builds, installs, and refreshes
Deliver feedback on existing technology (pain points, user errors, etc.)
Respond to relevant support tickets and service requests
Collaborate regularly with third-party development teams and internal stakeholders
Create and maintain thorough and accurate documentation on supported systems and platforms
Consult on third-party AV requirements and contracts for offsites, large events, etc.
Serve as a systems administrator for supported UC platforms
Qualifications
Familiarity with operation and design principles of commercial audio-visual (AV) and unified communications (UC) systems with control processors, touch panels, microphones, video-wall displays, matrix switchers, cameras, VTC codecs, audio DSPs, projectors, etc.
Ability to troubleshoot audio/video signal flow calmly, efficiently, and often independently
Excellent communication and customer service skills
Ability to solve intricate problems with creative solutions
Advanced knowledge of networked systems/topology, end user hardware, telephony/VoIP, and Windows/Mac/Linux platforms as they relate to AV/UC
Proficiency interpreting and modifying schematic documents, detail/elevation drawings, etc
You get excited about release notes, firmware updates, and learning about lesser-known features in a well-written manual
Flexibility to learn and adapt to new systems and technologies as they emerge
Ability to move or transport up to 50lbs, climb ladders, and crawl under installed furniture as needed
Preferred Qualifications
Live broadcast video/audio operation
Video/audio editing and post-production
Enterprise telephony administration
Zoom Rooms operation and management
Crestron Programming (SIMPL, S+, S#)
Extron/AMX/Savant system design
Knowledge of AVoIP protocols and best practices
Lua or Python programming for audio-visual
Experience with REST APIs, JSON
Rack fabrication, cable termination
Basic AutoCAD & Revit
Cisco CCNA or similar networking baseline
DSP configuration/scripting (QSC, Biamp, Shure, BSS, etc.)
Live sound mixing, wireless frequency management, room EQ, etc.
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