Data Management Specialist
1 week ago
We are seeking a highly skilled IT professional to join our team as a Production Support Lead at CHARLES RIVER SYSTEMS, INC.
Job SummaryThe successful candidate will be responsible for providing expert-level remote management, administration, and support for client production Charles River IMS solutions. This role involves working closely with clients, vendors, and internal teams to ensure seamless delivery of services.
Main Responsibilities:- Client assistance in optimal use of the system
- User administration/privileges
- Parameter configuration changes
- System availability
- Application and database performance tuning
- Daily operational processing monitoring and support
- Charles River IMS and database software patches
- Charles River IMS version upgrades
- Assistance with problem support and resolution
- Business Continuity/Disaster Recovery assistance
- Experience with Financial Services Investment Management, Trading or related systems highly desirable (e.g., Charles River IMS)
- Proven ability to partner with various internal departments to deliver superior customer service
- Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions
- Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills
We offer a competitive salary range of $120,000 - $160,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including medical care, insurance, and savings plans. Our company values diversity, inclusion, and social responsibility, and we welcome candidates from diverse backgrounds.
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