L2 Application Support

1 day ago

Singapore EPS Consultants Full time

Monitor the SWIFT application system in production to ensure the system is healthy.
Address the operational queries raised by users and provide the necessary information to close the ticket.
Perform and document SIT/UAT for the development team.
Support UAT, carry out investigations on issues reported and provide the effective fixes.
Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
Prepare the necessary change details for the production releases.
Min 1 year hands on experiences on SWIFT is a must
Good knowledge about SWIFT and experiences to configuration, rule set up, troubleshoot is must.
Knowledge about SWIFT Alliance Gateway .
Good knowledge about over all SWIFT products.
Knowledge about SIT, UAT and Production environments.
Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
Basic knowledge in Linux commands and SQL queries is a must.
Must be able to work shift including night shift, weekends and public holidays.
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