Helpdesk Agent IS-64147

Role: Helpdesk Agent Job Requisition Number: IS-64147Job Level: 3 - 5 years of relevant experience (L2)Location: Singapore Key Responsibilities § To manage the technology ticketing impacting group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America. § The Helpdesk contract agent will work directly...

Role: Helpdesk Agent Job Requisition Number: IS Job Level: 3 - 5 years of relevant experience (L2) Location: Singapore Key Responsibilities § To manage the technology ticketing impacting group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America. § The Helpdesk contract...

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above 1 - Customer Experience Management 2 - Customer Service Management - 24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am...

Experience : 3-5 Years Role : Helpdesk Agent Key Skills: Understanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development. ITIL Foundation certification is preferred. Key Responsibilities: To manage the technology...

Job Title: Helpdesk Agent (L2) – IT Service Management Employment Type: 12-Month Renewable Contract with NTT DATA Singapore (Deployed to a Leading

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above1 - Customer Experience Management 2 - Customer Service Management Not Specified

Roles & Responsibilities Responsibility The Helpdesk agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made. Log, monitor, and escalate support tickets using helpdesk systems to ensure efficient incident management. Support routine maintenance tasks such as...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 Skills Requirement 2. Presentation, client managememt, data analysis, hands on running the whole operation. 3. Have experience in managing team of 50, inbound and outbound & resource planning 4. Should know how to manage client KPI and...

Roles & ResponsibilitiesResponsibilityThe Helpdesk agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made. Log, monitor, and escalate support tickets using helpdesk systems to ensure efficient incident management. Support routine maintenance tasks such as software...

To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...