Assistant Lead Analyst

Assistant Lead Analyst - Technology (Digital Platform)
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Assistant Lead Analyst - Technology (Digital Platform)
role at
Synapxe
We are hiring a business analyst for our digital platform team to manage the ongoing and upcoming activities for Healthhub Plus. The business analyst is expected to
designs and delivers system and data product solutions to improve business efficiency, productivity, and service outcomes
initiate research and analysis of business processes, requirements, and technology needs, addressing problems or opportunities in line with organisational goals
assess the feasibility of new systems or enhancements, ensuring alignment with strategic objectives, and promoting usability and integration across platforms
applies analytical thinking, sees interconnections within systems, and handles complex or ambiguous issues with a structured approach
actively engages stakeholders to reach effective, collaborative solutions
Role & Responsibilities
Business Analysis Planning & Strategy
Develop and implement the business analysis approach, defining methodologies, tools, and techniques.
Collaborate with PMs and BAs to define project goals, timelines, and deliverables.
Establish governance to monitor progress, track changes, manage risks, and resolve issues.
Perform detailed system/product analysis to identify improvement opportunities.
Plan and execute stakeholder engagement, including defining roles, decision-making authority, and influence levels.
Define and manage communication plans, acceptance criteria, and project scope.
Requirements Analysis & Design
Work with stakeholders to understand business objectives and needs.
Gather and analyse information on new or existing systems/data products, including Telehealth Remote Clinical Monitoring solutions.
Conduct current state assessments and gap analyses to identify opportunities for improvement.
Map and document system interactions, performance, and issues.
Support the preparation of business cases and feasibility studies, outlining benefits, risks, and constraints.
Document requirements and translate them into solution design specifications.
Requirements Lifecycle Management
Maintain alignment between requirements, design, and implemented solutions, ensuring full traceability.
Prioritise requirements and seek necessary approvals.
Manage change requests, assessing impacts on scope, budget, and timelines.
Coordinate with development/testing teams to ensure requirements are met and solutions are fit-for-purpose.
Support training and adoption activities, ensuring smooth transitions for stakeholders.
Solution Evaluation
Conduct feasibility studies for solution options, considering limitations and risks.
Assess delivered solutions against expectations, identifying enhancements if required.
Recommend and obtain approval for future-state solutions that maximise business value.
Additional Responsibilities
Lead or support initiatives in Healthhub plus, including requirements gathering, solution evaluation, implementation, and post-implementation review.
Coordinate with clinical, operational, and IT stakeholders to ensure seamless integration of remote monitoring solutions.
Manage project timelines, budgets, and resources, providing regular progress updates to stakeholders.
Mitigate project risks and resolve issues promptly to maintain delivery momentum.
Ensure compliance with healthcare regulations and data privacy requirements in all Telehealth-related projects.
Requirements
Bachelors Degree in IT or other relevant fields
Minimum 8 years of business analyst experience in Tech
Proficient in Microsoft Office Excel, MS SharePoint Workflow Automation, familiar with methods and tools for annual work planning and budgeting
Knowledge of Tableau will be advantageous
Good analytical and creative problem-solving skills with a go-getter attitude
Well-developed written and verbal communication skills with a proven ability to cultivate relationships with a variety of stakeholders
Effective information collation, meeting facilitation, one-on-one interactions/ observations and good documentations
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Downtown Core, Central Singapore Community Development Council, Singapore 2 weeks ago
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