Service Advisor

1 week ago

Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

Job Title: Service Advisor (BYD/Denza) Location: UbiDepartment: Aftersales DepartmentKey Responsibilities: Customer Interaction: Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their vehicle's condition, maintenance, and service history. Provide accurate estimates for services, parts, and labor, and obtain customer approval for repairs. Service Management: Open repair orders, ensuring all customer details, vehicle information, and service requirements are accurately documented. Schedule appointments for vehicle services and follow up with customers regarding completed work. Maintain clear and timely communication with customers about repair progress and any delays. Coordinate with technicians to prioritize and expedite repairs and services.Sales and Upselling: Identify additional service and repair opportunities, presenting them to customers based on vehicle inspections. Upsell and promote service packages, maintenance programs, and accessories. Actively contribute to achieving service department sales goals.Administrative Support: Maintain accurate records of customer interactions, repair orders, and service history. Ensure that all work orders are properly processed and completed according to dealership standards. Follow up on customer satisfaction surveys and resolve any complaints or issues in a timely manner. Keep track of warranty information and ensure compliance with manufacturer guidelines.Quality Assurance: Ensure all repairs and services meet company and industry standards for quality. Review completed jobs with technicians and ensure that no details are overlooked before the vehicle is returned to the customer. Perform final walk-arounds with customers, explaining completed work and ensuring satisfaction.Team Collaboration: Work closely with service technicians, parts department, and other team members to streamline the service process. Assist in the training of junior service advisors and support colleagues when necessary. Participate in service department meetings to discuss goals, customer feedback, and workflow improvements. Qualifications & Education: High school diploma or equivalent; automotive certifications or technical training preferred. Experience: 2+ years of experience as an automotive service advisor or in a similar customer service role in the automotive industry. Skills: Strong communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Basic understanding of automotive repair processes and terminology. Proficient in using service management software and office applications. Excellent problem-solving and customer service skills. Attributes: Detail-oriented and organized. Professional appearance and demeanor. Ability to work under pressure and meet deadlines. Strong sales acumen and the ability to upsell services.

  • Investment and Risk Specialist

    4 days ago

    Singapore Advisor Alliance Group Full time

    Company Advisor Alliance Group Designation Investment and Risk Specialist Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive - Full/PermPart/TempIntern/TS Job Period Immediate Start, Permanent Profession Banking / Finance Industry Finance Location Name Raffles Place, UOB Plaza 1, Singapore Address 80 Raffles Pl, Singapore...

  • Service Advisor

    2 days ago

    Singapore MOTORWAY CAR CARE CENTRE PTE LTD Full time

    **Position Overview: We are currently seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. The Service Advisor will serve as the primary point of contact for customers, providing them with expert advice on vehicle maintenance and repair services. This role requires strong communication skills, technical expertise, and a...

  • Assistant Service Advisor

    4 days ago

    Singapore Dynamic Human Capital Full time

    **Position**: Assistant Service Advisor (Automotive) **Salary**: $2,200 - $2,800 + OT **Location**: West **Working Hours / Days**: 8.30AM - 6.00PM (Mon - Fri) / 8.30AM - 12.30PM (Alt Sat Off) **Responsibilities**: - Co-ordinate with the Service Advisor and Workshop Supervisors on daily throughputs and workshop capacity. - Payment collection from...

  • workshop service advisor

    3 days ago

    Singapore Kian Teong Auto Centre Full time $13,200 - $144,000 per year

    We are a car repair workshop looking for service advisor a vaild driving licence is needed. We are located at sin ming autocare building, please contact me at hp: for interview.

  • Service Advisor

    2 hours ago

    Singapore SG CAR CHOICES 2 PTE. LTD. Full time

    **Overview of Role** - Full time - Location: 176 Sin Ming Dr, #05-10, Singapore 575721 (on-site) - Working Hours: Monday to Friday (9am to 6pm), Saturday (9am to 2pm) **The Service Advisor Role** - Oversee daily operations of workshop to ensure smooth operation of workshop, efficient customer service, and high quality of service - Advise customers on...

  • Client Service Advisor

    1 week ago

    Singapore Fendi Singapore Pte Ltd Full time

    Overview The Client Services Advisor is based in Client Services Hub for Fendi Southeast Asia & Australia. He/she is responsible for providing best-in-class customer service and omnichannel support to each client whom he/she interacts with. The Client Services Advisor will do so by listening and responding to each client in a personalized, efficient, and...

  • Customer Service Advisor

    6 days ago

    Singapore THE TALENT NETWORK PRIVATE LIMITED Full time $40,000 - $60,000 per year

    Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3, Commission / Central and West area - 2 OpeningsRequirementsMin GCE 'O' Levels / NITEC in Automotive TechnologyAt least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.Strong Automotive background with...

  • Financial Consultant

    1 week ago

    Singapore ProVision Wealth Advisor Full time $40,000 - $60,000 per year

    Job Description:We're looking for driven individuals to join our team as Financial Consultants / Management Trainees. You'll provide personalized financial advice in areas such as Wealth Protections, Wealth Accumulations, Estate Planning and Retirement Planning. Full training and mentorship will be provided.Key Responsibilities:Understand clients' financial...

  • Relationship Manager

    1 week ago

    Singapore ProVision Wealth Advisor Full time $48,000 - $80,000 per year

    Job Description:We're looking for driven individuals to join our team as Relationship Manager / Financial Consultants. You'll provide personalized financial advice in areas such as Wealth Protections, Wealth Accumulations, Estate Planning and Retirement Planning. Full training and mentorship will be provided.Key Responsibilities:Understand clients' financial...

  • Customer Service Advisor

    2 days ago

    Central Singapore Sime Darby Full time

    Company: Performance Motors Limited **Job Description**: - Responsible for daily intake of motorcycles for servicing, insurance claim as well as handling Authority bikes - Advise customer on necessary repair & maintenance including cost / estimate. - Assist other Customer Service Advisors especially during peak hours and to cope with high volume. -...