Process Quality Assurance Manager

7 hours ago


Singapore KYEC SINGAPORE PTE. LTD. Full time

Role Summary The incumbent is responsible for designing, implementing, and managing quality control systems to ensure that production processes adhere to established quality standards.Role Responsibilities • Conduct regular audits of manufacturing or service processes to ensure compliance with company and industry standards.• Monitor critical process parameters and ensure they are maintained within specified limits.• Develop and maintain process documentation, including standard operating procedures (SOPs), work instructions, and quality control plans.• Ensure compliance with industry regulations and customer specifications.• Collaborate with regulatory bodies for process validation and certification.• Investigate product or process non-conformities and perform root cause analysis to identify underlying issues.• Implement corrective and preventive actions (CAPAs) to address defects or process inefficiencies.• Collaborate with teams to develop solutions and prevent recurrence of quality issues• Collect and analyze quality data from various stages of the process.• Prepare reports on quality performance metrics, including defect rates, process capability (CP, CPK), and trends.• Present findings and recommendations to management for continuous improvement.• Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, and Total Quality Management (TQM).• Work with cross-functional teams to streamline processes and reduce variability, waste, and inefficiencies.• Lead or participate in quality improvement projects to enhance process stability and product consistency.• Provide training to production and engineering teams on quality standards, procedures, and problem-solving techniques.• Develop and promote quality awareness across the organization.Role Requirements • Bachelor's Degree in Engineering, Quality Assurance, or a related field• 3 - 5 years of experience in a quality assurance or process engineering role, preferably in manufacturing or production environments• Certification in Quality Assurance (e.g., Six Sigma Green Belt, Certified Quality Engineer (CQE), ISO 9001 Auditor) is a plus• Proficient in statistical process control (SPC), Root Cause Analysis (RCA), and Corrective / Preventive Action (CAPA) systems• Experience with Quality Management Systems (QMS) such as ISO 9001 or equivalent



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