Banquet Team Leader

9 hours ago

Singapore PARKROYAL COLLECTION Pickering, Singapore Full time

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Banquet Team Leader
role at
PARKROYAL COLLECTION Pickering, Singapore
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Join to apply for the
Banquet Team Leader
role at
PARKROYAL COLLECTION Pickering, Singapore
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2024’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections
The Role
Manage and lead a team of banquet service staff to deliver high-quality service for all banquet events
Collaborate with the events team to understand client requirements and coordinate the setup and execution of banquet events
Ensure all banquet service staff are well-trained, motivated and providing exceptional customer service
Oversee the allocation of tasks and responsibilities to your team, monitoring performance and providing coaching and feedback
Address and resolve any guest queries or concerns in a timely and professional manner
Maintain strong relationships with clients and ensure their complete satisfaction with our banquet services
Contribute to the continuous improvement of our banquet operations through process optimisation and team development
Talent Profile
Minimum 3 years of experience in a similar Team Leader or Supervisory role within the hospitality industry
Proven track record of leading and motivating a team to deliver outstanding customer service
Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and team members
Strong problem-solving and decision-making abilities to handle challenging situations with ease
Thorough understanding of food and beverage service standards, as well as event planning and coordination
Passion for the hospitality industry and a commitment to delivering exceptional guest experiences
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Hospitality
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