Director, Agency Transformation

We are seeking a strategic and visionary leader to drive transformation across our agency distribution network. This role is pivotal in shaping and executing a comprehensive roadmap aligned with corporate objectives, fostering innovation, and enhancing digital enablement. The ideal candidate will collaborate closely with senior leadership to influence strategic decisions, lead large-scale programs, and champion change across the organization. Position Responsibilities: Define and lead the agency transformation roadmap in alignment with corporate strategy to drive long-term growth and competitiveness. Partner with senior management, including C‑suite and Heads of Departments, to influence strategic decisions and ensure alignment on transformation priorities. Oversee multiple large‑scale transformation programs, ensuring timely delivery, budget adherence, and measurable impact across the agency distribution network. Co‑create and drive the development strategy for digital sales tools in collaboration with the Head of Sales Digital Tools, ensuring scalable, user‑centric solutions that meet the evolving needs of the agency force. Lead the design, development, and deployment of GenAI initiatives within the distribution ecosystem, identifying use cases that enhance productivity, personalization, and customer engagement. Champion change management efforts to foster stakeholder buy‑in and cultural adoption of new processes, technologies, and operating models. Identify and implement innovative solutions to enhance productivity, digital enablement, and customer experience within the agency channel. Establish governance frameworks and risk mitigation strategies to ensure compliance, quality assurance, and operational resilience. Execute key transformation initiatives within the agency distribution channel, ensuring alignment with strategic objectives. Provide guidance and support to project teams to enable successful delivery of transformation outcomes. Collaborate with internal stakeholders to identify improvement opportunities and implement actionable solutions. Contribute to the development of business cases and implementation plans for transformation projects. Support the Distribution & Proposition Transformation Lead in planning and executing transformation programs, ensuring coordinated implementation and alignment with broader strategic goals. Work closely with senior leaders to contribute to strategic planning and ensure transformation efforts are well‑integrated across functions. Required Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field; MBA or equivalent preferred. Minimum 5 years of experience in transformation leadership, preferably within distribution or sales environments. Proven track record in leading complex, cross‑functional transformation programs at scale. Strong strategic thinking, stakeholder management, and executive communication skills. Expertise in change management, organizational design, and digital enablement. Demonstrated ability to lead and inspire diverse teams in a dynamic environment. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに従って保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。 Working Arrangement ハイブリッド勤務 #J-18808-Ljbffr