IVL Platform Specialist

3 days ago

Singapore beBeeCardiology Full time

Job Opportunity

We are seeking a highly skilled Clinical Support Specialist to play a pivotal role in ensuring the safe and effective use of our IVL platform.

This field-based position combines in-procedure case support, physician and distributor training, and clinical trial facilitation. As a key member of our team, you will drive early adoption in key accounts, gather clinical insights to inform commercial and product strategies, and provide expert support during coronary and peripheral IVL procedures.

  • Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
  • Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
  • Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
  • Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
  • Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
  • Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

Clinical Education & Therapy Development

Develop and deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.

Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.

Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.

Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

Clinical Research & Feedback Collection

Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).

Support post-market clinical follow-up and data integrity monitoring at assigned sites.

Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.

Assist in documenting product performance, case reports, adverse events, and user experience insights.

Operational & Reporting

Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.

Manage expense reports, training logs, and clinical documentation in a timely manner.

Support additional strategic accounts across regions when needed.

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