Current jobs related to Citi Private Bank, Know Your Customer Quality Assurance Ops Specialist - Singapore - Citi
-
Know Your Client Advisory Specialist
6 days ago
Singapore This is an IT support group Full timeJob Reference #313571BR City Singapore Job Type Full Time Your role Are you demanding towards yourself and your job? Are you at your best when interacting with various stakeholders in a demanding environment? Do you like working with colleagues across the organization and are you good with stakeholder management? Are you meticulous and ensure deadlines are...
-
Senior Quality Assurance Specialist
3 days ago
Singapore Private Advertiser Full timeJob DescriptionWe are seeking a highly motivated and experienced Senior Quality Assurance Specialist to join our team at Private Advertiser.The successful candidate will be responsible for ensuring the quality of all construction works performed on-site meets the specified standards and requirements of the project. Key responsibilities include implementing...
-
Quality Assurance Specialist
7 days ago
Singapore Bank of America Full timeJob DescriptionWe are seeking a skilled Quality Assurance Specialist to join our team at Bank of America. As a key member of our Technical Operations group, you will play a critical role in ensuring the quality and reliability of our applications and systems.Your primary responsibilities will include:Working with project teams to design and execute test...
-
Singapore CITICORP INVESTMENT BANK (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or...
-
Singapore DEUTSCHE BANK AKTIENGESELLSCHAFT Full timeRoles & ResponsibilitiesDetails of the Division and Team:To manage and provide effective guidance to Front Office in their work processes and submissions, in terms of new client account opening and KYC reviews. The role requires the candidate to advice the Front Office in all KYC/AML and legal document related matters and supports the Client Advisor from the...
-
Singapore DEUTSCHE BANK AKTIENGESELLSCHAFT Full timeRoles & ResponsibilitiesDetails of the Division and Team:To manage and provide effective guidance to Front Office in their work processes and submissions, in terms of new client account opening and KYC reviews. The role requires the candidate to advice the Front Office in all KYC/AML and legal document related matters and supports the Client Advisor from the...
-
Singapore CITICORP INVESTMENT BANK (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or...
-
Quality Assurance Specialist
7 days ago
Singapore This is an IT support group Full timeQuality Assurance SpecialistWe are seeking a detail-oriented Quality Assurance Specialist to join our team as a Service Quality Trainer. The successful candidate will develop training methods through the identification of training needs and provide training solutions to Contact Centre and Business segments.The ideal candidate will have a strong background in...
-
Quality Assurance Expert
3 days ago
Singapore Private Advertiser Full timeJob Description:We are seeking a highly skilled Quality Assurance Expert to join our team at Private Advertiser. The ideal candidate will have extensive experience in quality assurance, with a strong background in food safety.Key Responsibilities:Develop and implement quality control procedures to ensure compliance with regulatory bodiesConduct regular...
-
Singapore DBS Bank Limited Full timeVP, Family Office Specialist, Private Banking, Consumer Banking Group Business Function DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in various asset classes...
-
KYC Analyst, Private Banking
2 weeks ago
Singapore NICOLL CURTIN TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesWe are working with a Private Banking client to look for a KYC Analyst on a contracting basis.ResponsibilitiesAccount opening/onboarding documentation Liaising with the various front office representatives on information required and training them on KYC related material Perform CDD, name searching, SoW corroboration, and other...
-
Private Banking Director
2 days ago
Singapore DBS Bank Limited Full timeWealth Management and Private Banking OpportunityAt DBS Bank Limited, we are committed to providing innovative financial solutions to our customers. We are seeking an experienced professional to lead the development and operation of our wealth management and private banking platform. As the Head of Wealth Platform, you will be responsible for driving growth...
-
Quality Assurance Specialist
4 days ago
Singapore Adept Manpower (Asia) Pte. Ltd. Full timeJob Title:Quality Assurance SpecialistDescription:A Quality Assurance Specialist plays a vital role in ensuring the production process meets the highest standards of quality. This individual is responsible for conducting thorough inspections of factory equipment, raw materials, and finished products to identify any defects or irregularities.This role...
-
Assurance Specialist
7 days ago
Singapore United Overseas Bank Limited (UOB) Full timeProcess Assurance Analyst - Summer Posting Date: 18 Feb 2025Location: Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head...
-
Singapore DBS Bank Limited Full timeBusiness Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each...
-
VP, Relationship Manager, Private Banking
3 weeks ago
Singapore DBS BANK LTD. Full timeRoles & ResponsibilitiesBusiness FunctionDBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product...
-
Senior Private Banking Team Lead
2 hours ago
Singapore DBS Bank Limited Full timeJob SummaryAs a Senior Private Banking Team Lead at DBS Bank Limited, you will play a pivotal role in managing a team of Assistant Relationship Managers across the Private Bank and Treasures Private Client teams. Your primary objective will be to provide continuous guidance, coaching, and mentoring to your team members, fostering a strong and sustainable...
-
Singapore CITIBANK N.A. Full timeRoles & ResponsibilitiesAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or...
-
Quality Assurance Specialist
4 weeks ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesOur client, a global professional services provider with an extensive network, is expanding their quality assurance team. They are looking for a driven individual who will be responsible for conducting operational and compliance audits. You will execute risk assessments, assess controls, identify gaps and recommend...
-
Quality Assurance Specialist
3 weeks ago
Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesOur client, a global professional services provider with an extensive network, is expanding their quality assurance team. They are looking for a driven individual who will be responsible for conducting operational and compliance audits. You will execute risk assessments, assess controls, identify gaps and recommend...
Citi Private Bank, Know Your Customer Quality Assurance Ops Specialist
2 weeks ago
The Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialists is an operations subject matter expertise on Know Your Customer (KYC), Anti-Money Laundering (AML), Account Opening & Documentation Review, responsible to support the client onboarding of Citi Private Bank clients. Deals with problems independently and has latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank's AML/KYC standards, local laws and regulations.
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence.
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management.
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process.
To conduct ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process and keep the guidelines/procedures up to date.
To coach the junior team members, provide guidance in exception handling. Acts as SME to senior stakeholders.
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards.
Performs day to day management of volume processing, including daily management of in-process, pending, and service related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements.
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
Establishes risk management practice, ensures a strong and robust processing environment with effective controls.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Embarks on continuous on the job training for end to end product knowledge.
Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.
Qualifications:
3-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Education:
Bachelor's/University degree or equivalent experience
------------------------------------------------------
Job Family Group:
Compliance and Control
------------------------------------------------------
Job Family:
Business KYC
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi
.
View the "
EEO is the Law
" poster. View the
EEO is the Law Supplement
.
View the
EEO Policy Statement
.
View the
Pay Transparency Posting
#J-18808-Ljbffr
