Customer Success Manager

15 hours ago


Singapore Celestial Fury Full time

Job Title: Customer Success Manager | Singapore

Location
: Singapore

Employment Type
: Full-time

Level
: Mid-level / Experienced

Are you passionate about customer satisfaction and helping clients succeed? We are seeking a dedicated
Customer Success Manager
to join our team in Singapore. In this role, you will work closely with customers to ensure they receive the maximum value from our products or services, leading to high levels of customer retention and satisfaction.

Key Responsibilities
:

  • Customer Onboarding
    : Lead the onboarding process for new customers, ensuring they are set up for success from the start.
  • Relationship Management
    : Build and maintain strong, long-term relationships with key clients, acting as their primary point of contact.
  • Customer Support
    : Proactively address and resolve customer issues or challenges, ensuring that all customer concerns are handled promptly and effectively.
  • Product Knowledge
    : Develop in-depth knowledge of our products or services and use this knowledge to help customers solve problems and achieve their goals.


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